McDonald's

3.7
1131 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1807 S Broadway, Geneva, OH
44041, United States

Hours

Reviews

3.7
1,131 reviews
5 stars
413
4 stars
274
3 stars
233
2 stars
79
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from outstanding and friendly to rude and unprofessional management.

Food Quality

Feedback on food quality was inconsistent, with some praising freshness and taste, while others complained about cold or poorly prepared items.

Cleanliness

Multiple reviews highlighted issues with cleanliness, particularly in bathrooms and dining areas, with some describing them as filthy.

Order Accuracy

While many customers noted that their orders were correct, there were also complaints about missing items and incorrect orders.

Pricing Concerns

Several customers expressed dissatisfaction with rising prices and perceived value for money, indicating that food quality does not match the cost.
  • DB
    Dustin Berkley
    3 days ago
    1.0
    Glad I paid $6 for a happy meal with no nuggets. How do you forget the main part of a meal? I should not have to double check if you did your job correctly. Thank you for the waste of money. Disgusting.
  • MW
    mandolin Wilson
    Nov 12, 2025
    1.0
    Literally ordered food and they cancelled it while I was on the way claiming you have to be within a certain distance. I have ordered from my house before as picked up no problem. It seems as If this McDonald's just has some lazy workers now and it's sad it's going downhill!!!
  • BM
    Brian Miller
    Oct 29, 2025
    3.0
    Need to turn on the heat in the dining area
  • MH
    Michael Henderson
    Oct 17, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Experience! This McDonald’s was 100% outstanding in every way. The food came out faster than I’ve seen at any McDonald’s in years — and it was also fresh and perfectly prepared. The employees truly cared about their work, and it showed. The front counter employee, Colby, greeted me warmly and double-checked our two orders (mine and my wife’s) to make sure everything was correct and ready to go. Both orders came out immediately, and the entire team worked together efficiently to keep everyone moving smoothly. It honestly gave me hope for the fast-food industry again — something I haven’t felt in a long time. Unlike many other locations that ask you to pull up and wait just to keep their drive-thru times down, this team was genuinely fast, organized, and doing things the right way. I was so impressed that I stopped to personally compliment both Colby and Manager Sherri for their incredible service and leadership. If other local McDonald’s or franchise locations want to see how things should be done, they should look to this one as an example. I couldn’t be more impressed — truly a 10/10 experience!
  • AV
    Andres Vargas
    Oct 14, 2025
    1.0
    Ordered My McDonald’s just for me to receive the box with the Monopoly piece and it was blatantly taken off and put back on by an employee. This defeats the purpose of the game and I believe this McDonald’s needs to be looked Into on ruining the game.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Geneva, OH?

McDonald's in Geneva, OH is open daily from 5:30 AM to 11:00 PM.

Does this McDonald's location offer drive-thru service, and what are its hours?

Yes, this McDonald's has a drive-thru service open daily from 5:30 AM until midnight.