Dunkin'

3.9
745 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Geneva, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1150 S Broadway, Geneva, OH
44041, United States

Hours

Reviews

3.9
745 reviews
5 stars
387
4 stars
146
3 stars
83
2 stars
42
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

Many reviews mentioned inconsistent food quality, with complaints about stale donuts and improperly prepared items.

Staff Friendliness

While some customers praised the friendliness of certain staff members, others noted a lack of consistent customer service.

Cleanliness Issues

Several reviews highlighted cleanliness concerns, including dirty premises and unsanitary food handling practices.

Inconsistent Orders

A common theme was the frequent inaccuracy of orders, with many customers expressing frustration over receiving the wrong items.
  • KK
    Karl Kendl
    Jan 3, 2026
    5.0
    Friendly staff, quick to take your order, and they get you drinks out fast
  • KK
    Kayla Lee Button KayKay
    Dec 20, 2025
    5.0
    Good
  • TJ
    Tiana Johnson
    Dec 5, 2025
    1.0
    I would get a drink from this store every night but stopped coming starting a little over a month ago. Something changed and it always seems dirty, my drink was not being made right, and the service i get is shameful. My last straw before writing a review was the tall unhygienic employee getting an rude with an old lady who was confused but she was still so sweet. I guess if you lack morals and hygiene, Geneva Dunkin Donuts is the place to work. If I was the Store Manager, I would be embarrassed to say "I run the Dunkin in Geneva" .... Yeah into the ground. Looking at these reviews seems a lot of other people agree which suggests this is not an isolated incident. Someone hold these employees accountable. It may be a minimum wage job but it is still a place of business. P.S. ... Someone get that employee a burger and a shower.
  • NA
    Natalie Apthorp
    Nov 24, 2025
    1.0
    They will always get your shit wrong no matter what I don’t know why that place is being run by a bunch of 14 year-old. They have no customer service skills and will just stare at you until you drive away. They don’t say anything and they forget items so just be aware that that place low-key sucks
  • RW
    Roo Wells
    Nov 18, 2025
    1.0
    Put COLD 🥶 MELTED CHEESE ON TATER TOTS , food pose be hott not cold. Than called told me that’s how pose be like I don’t come here befor work…Disrespectful an TERRIBLE FOOD SERVICE COOK THE FOOD!!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Geneva, OH?

Dunkin' in Geneva, OH is open from 6:00 AM to 9:00 PM Monday through Friday and Sunday, and from 6:00 AM to 12:00 PM on Saturday.

Does Dunkin' in Geneva offer delivery and curbside pickup services?

Yes, Dunkin' in Geneva offers both delivery and curbside pickup services for customer convenience.