McDonald's

3.2
711 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
8027 State St, Garrettsville, OH
44231, United States

Hours

Reviews

3.2
711 reviews
5 stars
211
4 stars
121
3 stars
136
2 stars
68
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unprofessional staff behavior.

Food Quality

Many reviews mentioned cold, stale, or improperly prepared food, with some customers expressing dissatisfaction with portion sizes.

Cleanliness

Several customers noted unsanitary conditions in the restaurant and bathrooms, with complaints about dirty tables and floors.

Mixed Experiences

While some customers praised the food and service, others had negative experiences, indicating inconsistency in performance.

Drive-Thru Performance

The drive-thru was often criticized for being slow and chaotic, with multiple reports of orders being forgotten or incorrect.
  • DT
    Dale Ty
    Nov 2, 2025
    5.0
    I am a returning customer. These images are of their All You Can Eat Buffet. They also offer many menus items for lunch and dinner. In Middlefield Ohio; Geauga county.
  • DR
    Debbie Rider
    Oct 12, 2025
    1.0
    Waited for 20 minutes for a breakfast sandwich because they take care of their drive-through first. Having been a manager at McDonald’s I know they’re trying to keep their drive-through times up but ignoring everyone else at the counter or pick ups…place my order before 11 three times got a sausage muffin. I ordered a sausage Biscuit meal. The girls going to argue with me I have my phone right there to show her and three times she brings me a McMuffin. Finally, a manager comes over and says we ran out of biscuits a while ago before 11 o’clock…. Then why are you taking orders for biscuit meals?
  • KW
    Kathryn w.
    Oct 10, 2025
    4.0
    Overall, a good mcdonalds, its fairly clean, the food was yk mcdonalds lol. Everytime I got here i feel like I get fresh fries, to which im not complaining 😂 but everyone's fairly nice and good at their job here!
  • CP
    Cole Perko
    Sep 14, 2025
    4.0
    Someone took a bite out of one of my McNugget, the rest of them were pretty good
  • CC
    Chris
    Aug 25, 2025
    2.0
    I really try to give the benefit of the doubt, but two times in the last couple weeks just became too much. First time I got left sitting in the drive through for over 15 minutes and they didn’t take my order, to which I figured that maybe they’re just busy, but turns out there was a McArgument going on inside and they ignored the drive through. Second time, I ordered a simple two things, a sandwich for myself, and a hotcakes for someone else. Didn’t even bother to put my sandwich in the bag… and it’s not a case of I should’ve checked the bag, there was supposed to be 2 things….couldn’t be bothered to put my sandwich in the bag. So I think I’m done with this location.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 8027 State St, Garrettsville?

McDonald's is open daily from 6:00 AM to 11:00 PM.

What are the delivery hours for McDonald's in Garrettsville?

Delivery is available daily from 7:00 AM to 10:30 PM.