Certified by Dairy Queen Grill & Chill ⢠Mar 01, 2026
Reviews
3.5
499 reviews
5 stars
205
4 stars
95
3 stars
48
2 stars
26
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude staff, long wait times, and incorrect orders, leading to a frustrating experience.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, overcooked, or incorrect items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and poor food safety practices.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, as well as the taste of certain menu items.
PO
Philip Olsen
Sep 17, 2025
5.0
Great value at a good taste š
PP
PhatxBoyxFresh
Jun 21, 2023
1.0
Worst root beer float I've ever had. Completely flat soda with way too much foam. I was denied a refund as well.
Also, stop serving the ice cream before the hot food. Ice cream takes seconds to prepare, and the hot food can take several minutes. I've been coming here for 30 years and the standards have dropped significantly. It's like no one cares anymore.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, they offer booster seats, high chairs, outdoor seating, drive-thru, restrooms, seating, and are wheelchair accessible, making it family-friendly and good for kids.
Can I order food from Dairy Queen Grill & Chill online for pickup?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44655/.
Where is Dairy Queen Grill & Chill located?
It is located at 8013 State St, Garrettsville, OH 44231-1022, USA.
Are there other food options near Dairy Queen Grill & Chill in Garrettsville?
Yes, nearby food options include Domino's Pizza, Pizza Hut Garrettsville, McDonald's, and Taco Bell, all within close proximity for varied dining choices before or after your visit.
What nearby grocery stores can I visit when going to Dairy Queen Grill & Chill?
Nearby grocery stores include Save A Lot, Giant Eagle, and That's the Spirit liquor store, suitable for shopping before or after enjoying your meal.
Are there any family-friendly attractions near Dairy Queen Grill & Chill?
Yes, The 8th Count Dance Center is nearby, offering dance classes and activities which could be enjoyed by families visiting the area.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards through https://www.dairyqueen.com/app.
Brand Certified Facts from Dairy Queen Grill & Chill
This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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