Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
3.5
499 reviews
5 stars
205
4 stars
95
3 stars
48
2 stars
26
1 star
125
What are people saying?
AI-generated from recent customer reviews
Service Quality
Many customers reported rude and unprofessional behavior from staff, leading to a negative dining experience.
Food Consistency
Customers frequently mentioned issues with incorrect orders, missing items, and food quality, including cold and overcooked items.
Cleanliness
Numerous reviews highlighted unsanitary conditions in the restaurant, including dirty tables and poor food safety practices.
Value for Money
While some customers appreciated the value and taste of the food, many felt that the prices were not justified given the quality and service issues.
Management Issues
Several reviews pointed to poor management and lack of training for staff, contributing to the overall decline in service and food quality.
- POPhilip OlsenSep 17, 20255.0Great value at a good taste š
- CCcruisinkrutyAug 25, 20255.0Best prices and superb ice cream..clean and tidy
- DSDana SawyerJul 27, 20251.0Food is great, but the staff is very rude to their customers.
- HSHannah S.Jul 16, 20251.0If I could give this place 0 stars I would. This has got to be the worst Dairy Queen Iāve ever been to. Every chance I give them Iām reminded why I shouldnāt go there. I just got two cookie dough blizzards. Neither of them having any cookie dough in them whatsoever. The ice cream was already half melted by the time I received it (which is an ongoing problem). This is the last time Iāll ever go there. Save your money and donāt bother going here.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Garrettsville, OH?
Dairy Queen Grill & Chill in Garrettsville, OH is open daily from 10:00 AM to 10:00 PM.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025.
What types of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, BlizzardĀ® Treats, Chicken Strip Basket, GrillburgersĀ®, shakes & malts, and DQCakes.com ice cream cakes.
Does Dairy Queen Grill & Chill provide family-friendly services?
Yes, they offer booster seats, high chairs, outdoor seating, drive-thru, restrooms, seating, and are wheelchair accessible, making it family-friendly and good for kids.
Can I order food from Dairy Queen Grill & Chill online for pickup?
Yes, you can order online for pickup through their website at https://www.dairyqueen.com/en-us/order/pickup/n/44655/.
Where is Dairy Queen Grill & Chill located?
It is located at 8013 State St, Garrettsville, OH 44231-1022, USA.
Are there other food options near Dairy Queen Grill & Chill in Garrettsville?
Yes, nearby food options include Domino's Pizza, Pizza Hut Garrettsville, McDonald's, and Taco Bell, all within close proximity for varied dining choices before or after your visit.
What nearby grocery stores can I visit when going to Dairy Queen Grill & Chill?
Nearby grocery stores include Save A Lot, Giant Eagle, and That's the Spirit liquor store, suitable for shopping before or after enjoying your meal.
Are there any family-friendly attractions near Dairy Queen Grill & Chill?
Yes, The 8th Count Dance Center is nearby, offering dance classes and activities which could be enjoyed by families visiting the area.
Does Dairy Queen Grill & Chill offer any mobile app deals or rewards?
Yes, customers can download the Dairy Queen app for exclusive deals and mobile ordering rewards through https://www.dairyqueen.com/app.