Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,698 reviews
5 stars
503
4 stars
359
3 stars
279
2 stars
134
1 star
423
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers consistently reported extremely long wait times at the drive-thru, often exceeding 20-30 minutes.
Employee Attitude
Many reviews highlighted rude and unprofessional behavior from employees, contributing to a negative customer experience.
Food Quality
Numerous complaints were made about food being cold, stale, or incorrectly prepared, leading to dissatisfaction.
Cleanliness
Several customers noted that the restaurant was dirty, which detracted from their overall experience.
Management Issues
There were calls for better management and staffing, as many felt the current team was not effectively handling customer service or food preparation.
- TCTonia Cain5 days ago4.0Pretty decent for quick meal
- VDveronica diggs5 days ago2.0Just went there. Hasn’t been there in a long time because of the poor customer service. Well the servers were pretty friendly. However, I asked for 4 chicken tenders, got home had 3. Those things aren’t cheap. No napkins either. I won’t go back to that one. It wasn’t busy either.
- MCMatthew Crocker6 days ago1.0Needed more night staff
- RDRohit DiviDec 20, 20251.0Disrespectful employees
- DHDeaira HawkinsNov 23, 20251.0Worst service ever! Every employee needs to be fired, they don’t want to do their job, no sense of urgency, and they are very unprofessional! 0/10
Frequently Asked Questions About Wendy's
Is 662 Turney Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's at 5251 Turney Road?
The drive-thru is open daily from 6:30 AM to 2:00 AM.
Does Wendy's at 5251 Turney Road serve breakfast?
Yes, this location serves breakfast with options available through the app and website.
Can I order Wendy's delivery in Garfield Heights, OH?
Delivery availability can be checked on the Wendy's app or at order.wendys.com by entering your delivery address.
What payment methods are accepted at Wendy's located on Turney Road?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to contact Wendy's at 5251 Turney Road for questions or feedback?
You can call (216) 255-7055, reach out via the Wendy's Contact page, or use their customer satisfaction survey online.
Where can I find the menu and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on order.wendys.com and the Wendy's mobile app for this location.
Are there any fast food restaurants near Wendy's at 5251 Turney Road?
Nearby fast food options include McDonald's, Taco Bell, Long John Silver's, and Papa John's Pizza.
What automotive services are close to Wendy's on Turney Road?
Rad Air Complete Car Care and Tire Center, Take 5 Oil Change, and Sunoco gas station are nearby for auto repair and maintenance.
Which educational institutions are near Wendy's at 5251 Turney Road?
Elmwood Elementary School and The Brilliance School are close by, useful for parents and families visiting Wendy's.
Can I visit other dining or entertainment spots near Wendy's at 5251 Turney Road?
Yes, nearby places include Al's Tavern, Bonkers Cafe, and Del's Wings N Things, perfect for additional dining options.