Brand Certified
Taco Bell
3.4(1374 reviews)
Certified by Taco Bell • Mar 01, 2026
Business Details
5185 Turney Rd., Garfield Heights, OH
44125, United States
Certified by Taco Bell • Mar 01, 2026
(216) 663-2978
Certified by Taco Bell • Mar 01, 2026
https://locations.tacobell.com/oh/garfield-heights/5185-turney-rd-.html
Certified by Taco Bell • Mar 01, 2026
About
Certified by Taco Bell • Mar 01, 2026
Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5185 Turney Rd. in Garfield Heights. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Certified by Taco Bell • Mar 01, 2026
Hours
Certified by Taco Bell • Mar 01, 2026
Reviews
3.4
1,374 reviews
5 stars
465
4 stars
277
3 stars
269
2 stars
123
1 star
240
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, poor service, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted issues with food quality, including cold, soggy, or poorly prepared items.
Staff Attitude
Several customers noted unprofessional behavior and negative attitudes from staff, impacting their overall experience.
Cleanliness
There were complaints about the cleanliness of the restaurant, with some customers describing it as dirty and unkempt.
Management Concerns
Multiple reviews suggested poor management practices, including understaffing and lack of oversight, contributing to the overall decline in service.
- MGMegan Gogol-BerzinsFeb 14, 20261.0I’d give zero stars if I could. 15 minuets in the drive through before my order was even taken. Unaddressed at the window by staff when paying, Then asked to pull up to the gate to wait even longer to get food. 0/5 stars don’t even bother with this place.
- EBEthan BFeb 6, 20265.0Mover to the area two years ago. Originally I would never want to come here but in the past 6-8 months it has been a complete 180. I'm assuming a new manager that has been working the window nights is phenomenal. Service in general has improved so much since I started going here. Happy to come through now. My orders are always correct and I'm always greeted with a friendly face. Highly recommend checking it out!
- CRCoast Moonlight ReadingsFeb 1, 20261.0THIS LOCATION NEED TO BE CLOSED ASAP!!
- RKRegina KnottJan 29, 20263.0Was in the driveway thru for 7 minutes. Too long for a fast food restaurant. Never again
- JJJ.J.Jan 1, 20261.0After a few visits, id rather drive the extra distance for morality and knowledge of Taco Bell products. I was repeatedly given cheese on my tacos after expression a dairy allergy. This location is hardly open for breakfast and the employees add extra versus knowing their menu items.
Brand Certified Facts from Taco Bell
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Certified March 01, 2026Yext Knowledge Graph
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