Papa Johns Pizza

3.1
337 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Garfield Heights, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Garfield Heights pizza for any occasion. Call us for pizza delivery in Garfield Heights or stop by 5358 TURNEY RD for carryout to order the best pizza in Garfield Heights, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5358 TURNEY RD, Garfield Heights, OH
44125, United States

Hours

Reviews

3.1
337 reviews
5 stars
112
4 stars
50
3 stars
49
2 stars
25
1 star
101

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with the pizza being cold, dry, or poorly made, with complaints about lack of toppings and undercooked items.

Customer Service

Numerous reviews highlighted poor customer service experiences, including unprofessional staff, difficulty reaching the store by phone, and unresolved order issues.

Delivery Issues

Customers frequently experienced problems with delivery, including long wait times, incorrect orders, and food being left outside without notification.

Improvement Noted

Some reviews mentioned improvements in service and food quality, particularly after a change in management.
  • CK
    Chris Kelly
    6 days ago
    1.0
    Quality of the pizza is lacking. It’s on par with frozen pizza.
  • AS
    Alan Spevak
    Dec 20, 2025
    1.0
    Pizza was thin crust and cold. Not what I ordered at all, lousy business, never again.
  • KF
    Kian Freeman
    Nov 26, 2025
    5.0
    Fresh pizza, made right when you order. They limit how many guests enter, so pickup stays quick and smooth. My meal was hot, tasty, and ready right on time. Truly grateful for the care they put into everything. Keep rising with this excellent service!
  • MR
    Michelle Reitenbach
    Nov 12, 2025
    1.0
    I have tried multiple times to give this particular store a chance. Every time we get a pizza, they dock the entire dough all the way up to the crust. When they do this, the crust does not rise and it does not even taste/look like a Papa John's pizza. On top of that, they don't even know how to cut a pizza properly! Every time we get our pizza, it's half cheese and half pepperoni, and my half is always much smaller because they are cutting it uneven every single time! This is not how Papa John's is supposed to be and it doesn't even taste like their pizza. I recommend solon's pizza because they are better than ordering in the Bedford area and their pizza always comes out excellent
  • DW
    Debra Wade
    Oct 21, 2025
    5.0
    Food is really good here. I feed my family here at least twice a month. Don't judge me. Staff is the best. I have been meaning to post and just let them know they're Great 😃.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Garfield Heights?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and Friday and Saturday from 10:00 AM to 2:00 AM. Holiday hours may vary.

Can I order carryout from Papa Johns Pizza at 5358 Turney Rd?

Yes, Papa Johns Pizza offers carryout service during the same hours as delivery, with extended hours on weekends.