Papa Johns Pizza

3.1
331 reviews
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Business Details

5358 TURNEY RD, Garfield Heights, OH
44125, United States
(216) 663-1919
https://locations.papajohns.com/united-states/oh/44125/garfield-heights/5358-turney-rd
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About

Pizza Restaurant
At Papa Johns Pizza in Garfield Heights, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Garfield Heights pizza for any occasion. Call us for pizza delivery in Garfield Heights or stop by 5358 TURNEY RD for carryout to order the best pizza in Garfield Heights, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5358 TURNEY RD, Garfield Heights, OH
44125, United States

Hours

Reviews

3.1
331 reviews
5 stars
110
4 stars
49
3 stars
48
2 stars
25
1 star
99

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some enjoyed the pizza while others found it undercooked, dry, or poorly made.

Customer Service

Customer service experiences varied widely, with many complaints about rudeness, unprofessionalism, and difficulty reaching staff.

Delivery Issues

Numerous complaints about delivery delays, incorrect orders, and poor communication regarding order status.

Cleanliness

Concerns raised about cleanliness and food handling practices, with reports of unsanitary conditions.

Order Accuracy

Frequent issues with incorrect orders and missing items, leading to customer frustration.
  • MR
    Michelle Reitenbach
    Nov 12, 2025
    1.0
    I have tried multiple times to give this particular store a chance. Every time we get a pizza, they dock the entire dough all the way up to the crust. When they do this, the crust does not rise and it does not even taste/look like a Papa John's pizza. On top of that, they don't even know how to cut a pizza properly! Every time we get our pizza, it's half cheese and half pepperoni, and my half is always much smaller because they are cutting it uneven every single time! This is not how Papa John's is supposed to be and it doesn't even taste like their pizza. I recommend solon's pizza because they are better than ordering in the Bedford area and their pizza always comes out excellent
  • DW
    Debra Wade
    Oct 21, 2025
    5.0
    Food is really good here. I feed my family here at least twice a month. Don't judge me. Staff is the best. I have been meaning to post and just let them know they're Great 😃.
  • YK
    Yvonne King
    Oct 8, 2025
    1.0
    Eating the pizza was like eating a cardboard box
  • RG
    Robin Gilmore
    Aug 8, 2025
    3.0
    The pizza was okay, I didn't get that wow factor eating it, maybe it was the way I ordered it.My expectations of the boneless wings what's different. I ordered barbecue boneless wings, and it tasted more like breaded chicken nugget wrapped in foil and dribble in BBQ sauce. From the presentation you can tell it was put together pretty quick.
  • RA
    Ray And
    Jul 2, 2025
    3.0
    Never put enough toppimg ,every slice should have toppings on it!
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Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Garfield Heights?

Delivery is available Monday through Thursday and Sunday from 10:00 AM to 1:00 AM, and Friday and Saturday from 10:00 AM to 2:00 AM. Holiday hours may vary.

Can I order carryout from Papa Johns Pizza at 5358 Turney Rd?

Yes, Papa Johns Pizza offers carryout service during the same hours as delivery, with extended hours on weekends.