Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,598 reviews
5 stars
448
4 stars
267
3 stars
308
2 stars
189
1 star
386
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely long wait times, often exceeding 20 minutes, both in the drive-thru and for in-store orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.
Staff Attitude
Numerous customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.
Food Quality
While some customers enjoyed the food, many expressed dissatisfaction with cold or poorly prepared items.
- GLGlenn Lee3 days ago1.0Placed a mobile pick up, thinking it'd be a bit quicker. Going to have to go back from lunch break before I even get my food. This Mcds is a joke
- MTMark Tushar6 days ago4.0Was surprisingly quick, staff was friendly.
- AAanonNov 2, 20252.0food is fine but the workers in there are a joke. they give attiude when their boss tells them to stand at the register, and she told them to greet us and she did and she had an attitude and say "ok don't say it back then".
- BMBianca M.Oct 24, 20251.0The worst fast food establishment I ever been to. They are independently owned so if you complain they will literally call and mock you because there is no one above them. Rude, unprofessional, dirty, always a long wait, always gets orders wrong. Wouldn’t recommend. There’s a Wendy’s right across the street. Better in every way.
- DCDavid ClevelandOct 8, 20251.0Waited 29 minutes for a mobile order app after I said on app I was already there 15 minutes prior to arriving...total 44 minutes! Stay away and maybe try using rockside rd and turney mcdonald's?
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 5240 Turney Rd in Garfield Heights?
McDonald's at 5240 Turney Rd, Garfield Heights is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru available daily from 6:00 AM to 12:00 AM (midnight).
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:00 AM. You can order through their delivery URL or mobile apps.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's App, available on the Apple App Store and Google Play Store, or use their online order link.
Is there a nearby gas station close to McDonald's at 5240 Turney Rd?
Yes, Sunoco gas station is nearby, which could be convenient for refueling before or after your visit to McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food restaurants include Wendy's, Taco Bell, and Long John Silver's, offering a variety of dining choices.
What nearby facilities can I visit around McDonald's at 5240 Turney Rd?
Nearby you'll find CVS Pharmacy for health needs, Rad Air Complete Car Care for automotive services, and Elmwood Elementary School.
How can I find out more about McDonald's menu and ongoing rewards?
For the full menu and MyMcDonald's Rewards program details, visit their official website and rewards page linked in their profile.