Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
1,602 reviews
5 stars
450
4 stars
267
3 stars
308
2 stars
189
1 star
388
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times in both drive-thru and in-store orders.
Staff Attitude
Many reviews highlighted rude and unprofessional behavior from staff, contributing to a negative customer experience.
Order Accuracy
Numerous customers experienced issues with incorrect orders, missing items, and poorly prepared food.
Cleanliness
The cleanliness of the restaurant, particularly the bathrooms, was often criticized, with reports of unsanitary conditions.
Food Quality
While some customers enjoyed the food, many noted inconsistencies in quality, with complaints about cold or improperly prepared items.
- MCMatthew Crocker6 days ago1.0Manager extremely rude and said she not making any more food waited in drive thru 20 minutes
- SLspencer lacyDec 22, 20251.0They never open on time in the mornings and have rude staff
- ABAbby BurnsDec 16, 20251.0Slowest service, unfriendly attitude with customer service, and make sure you double check your order because it’s never right. Sat in the drive thru for 15 minutes waiting for an order of fries and a drink. The second line always move faster than the first and honestly there’s just no method of service here. Someone from corporate definitely needs to check in.
- GLGlenn LeeNov 21, 20251.0Placed a mobile pick up, thinking it'd be a bit quicker. Going to have to go back from lunch break before I even get my food. This Mcds is a joke
- MTMark TusharNov 18, 20254.0Was surprisingly quick, staff was friendly.
Frequently Asked Questions About McDonald's
What are the opening hours for McDonald's at 5240 Turney Rd in Garfield Heights?
McDonald's at 5240 Turney Rd, Garfield Heights is open daily from 6:00 AM to 10:00 PM.
Does this McDonald's location offer drive-thru service, and what are the hours?
Yes, this McDonald's has a drive-thru available daily from 6:00 AM to 12:00 AM (midnight).
Can I get delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available daily from 6:00 AM to 12:00 AM. You can order through their delivery URL or mobile apps.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
What services are offered at this McDonald's location?
Services include drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
How can I order food from this McDonald's using a mobile app?
You can order via the McDonald's App, available on the Apple App Store and Google Play Store, or use their online order link.
Is there a nearby gas station close to McDonald's at 5240 Turney Rd?
Yes, Sunoco gas station is nearby, which could be convenient for refueling before or after your visit to McDonald's.
Are there other fast food options near this McDonald's location?
Yes, nearby fast food restaurants include Wendy's, Taco Bell, and Long John Silver's, offering a variety of dining choices.
What nearby facilities can I visit around McDonald's at 5240 Turney Rd?
Nearby you'll find CVS Pharmacy for health needs, Rad Air Complete Car Care for automotive services, and Elmwood Elementary School.
How can I find out more about McDonald's menu and ongoing rewards?
For the full menu and MyMcDonald's Rewards program details, visit their official website and rewards page linked in their profile.