Dunkin'

3.6
678 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Garfield Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5126 Turney Rd, Garfield Heights, OH
44125, United States

Hours

Reviews

3.6
678 reviews
5 stars
309
4 stars
122
3 stars
76
2 stars
41
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted rudeness and unprofessional behavior.

Order Accuracy

There were multiple complaints about incorrect orders and issues with food and drink preparation, leading to customer dissatisfaction.

Speed of Service

Many reviews highlighted slow service, particularly during busy hours, with long wait times in both drive-thru and in-store.

Cleanliness

Concerns were raised about cleanliness, particularly regarding food handling and the state of the bathrooms.

Product Quality

Feedback varied on product quality, with some customers enjoying their food and drinks while others reported stale items and poor preparation.
  • RS
    Rob Shr
    1 day ago
    1.0
    I ordered midnight coffee (Dark roasted) XL, they tried to give me regular coffee and saying midnight coffee, I saw she was taking from regular coffee pot, told her you took from regular why you said this midnight coffee if they don’t have midnight coffee they could say they were out of midnight coffee. Don’t order from drive through go inside and see what they are giving you on your order. They lied on my order. Very very bad experience and employee was not nice when you pointed their fault
  • MJ
    Minnette Jones
    4 days ago
    4.0
    This time just grab the coffee and a donut Heather breakfast sandwich before it was pretty good
  • HK
    Hollis King
    Oct 25, 2025
    5.0
    this is the best dunkin that i have been to! the workers are always very friendly, and they get my order to me quickly! my order is always correct and always tastes good!
  • TS
    T S
    Oct 23, 2025
    5.0
    They had some problems in the past but nowadays they get it right. The food and service are much improved over where they were at 6 months ago.
  • JA
    Juma Assi
    Oct 22, 2025
    5.0
    🏆 Best bets: • Turkey Sausage Egg & Cheese on Sourdough • Caramel Iced Macchiato • Munchkins for the crew • Hash Browns with extra crisp If you want more than just caffeine—if you want a moment of kindness with your morning routine—Dunkin’ Garfield Heights delivers with heart, hustle, and hometown warmth. It’s the kind of place where the coffee’s good, but the people are better.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Garfield Heights, OH?

Dunkin' in Garfield Heights, OH is open daily from 4:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.