Brand Certified
Dunkin'
3.6(689 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5126 Turney Rd, Garfield Heights, OH
44125, United States
Certified by Dunkin' • Mar 01, 2026
(216) 663-0000
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Garfield Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.6
689 reviews
5 stars
315
4 stars
124
3 stars
76
2 stars
41
1 star
133
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many experiencing rude staff and incorrect orders.
Wait Times
Numerous reviews highlighted excessively long wait times in both drive-thru and in-store, often exceeding 20 minutes.
Product Quality
Several customers complained about stale or poorly prepared food and drinks, including cold coffee and hard donuts.
Management Issues
Feedback indicated a decline in service and quality since a change in management, with calls for better training and accountability.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and consistent quality of their favorite drinks.
- IBIsaiah BullardFeb 3, 20261.0Don't answer the phone customer service don't exist Don't understand why I'm paying $4 for lemonade dang there five bucks and this economy it's crazy work
- EDErica DancyJan 26, 20261.0I'm so mad I visit Dunkin every morning I usually order a small or medium iced coffee today I order a large no cream no sugar and I repeated my order twice talk about pisses and I didn't taste it until I got all the way to work Dunkin you have to do better It's to early for this
- MAMiguel Angel Dones ArroyoJan 1, 20265.0I absolutely love the service and the coffee at this Dunkin’! Every visit has been a positive one, and I really want to recognize manager Shiva Millers for their outstanding leadership and kindness. You can tell they care about customers and the staff, and it truly makes a difference. This location is one of my favorites because of the great atmosphere they help create! Your coffee is our favorite start here at UNIFIRST!!! Great management!!!
- JGJennifer GarnerDec 30, 20255.0I always go there the staff knows my order the second shift staff os awesome
- JJJ.J.Dec 21, 20251.0Consistently served unrefutable low quality items and behaviors...with zero accountability: Stale donuts Hard bagels Burnt, cold hashbrowns Room temperature "hot coffee" Cream inside of my coffee even though I have clearly stated "no cream I am allergic" No greetings or gratitude shown No condiments, napkins, cup holders, bag for avocado toast, and receipts UNLESS YOU ASK THEM. When the workers DO issue condiments, its literally 1... no more... no less... 1 package of small ketchup and 1 napkins. Zero cup holder after handing over multiple cups of coffee.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Garfield Heights, OH?
Dunkin' in Garfield Heights, OH is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What are some new holiday menu items currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on iOS and Android.
What types of meals are served at Dunkin' Garfield Heights?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some of the specialty items offered by Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru service at this location?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any nearby places where I can get gas when visiting Dunkin' Garfield Heights?
Yes, nearby gas stations include Speedway, Shell, and Turney Pit Stop, which can be convenient stops before or after visiting Dunkin'.
Where can I find nearby dining options near Dunkin' in Garfield Heights?
Nearby dining options include Del's Wings N Things, Bonkers Cafe, Taco Bell, Long John Silver's, and Mr. Hero, providing various choices for meals.
Are there nearby financial or money transfer services close to Dunkin'?
Yes, Western Union and CheckSmart are nearby for money transfer and financial services, and LibertyX Bitcoin ATM provides cryptocurrency transactions.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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