Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Garfield Heights, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
683 reviews
5 stars
313
4 stars
122
3 stars
76
2 stars
41
1 star
131
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with many experiencing rude staff and incorrect orders.
Food Quality
Several reviews highlighted issues with food quality, including stale donuts and poorly prepared items.
Wait Times
Long wait times in both drive-thru and in-store were frequently mentioned, with some customers waiting over 20 minutes.
Staff Professionalism
There were complaints about unprofessional behavior from staff, including lack of attention to orders and poor customer interaction.
Management Issues
Feedback indicated dissatisfaction with recent management changes, leading to a decline in service and food quality.
- MAMiguel Angel Dones ArroyoJan 1, 20265.0I absolutely love the service and the coffee at this Dunkin’! Every visit has been a positive one, and I really want to recognize manager Shiva Millers for their outstanding leadership and kindness. You can tell they care about customers and the staff, and it truly makes a difference. This location is one of my favorites because of the great atmosphere they help create! Your coffee is our favorite start here at UNIFIRST!!! Great management!!!
- JGJennifer GarnerDec 30, 20255.0I always go there the staff knows my order the second shift staff os awesome
- BKByron KelleyDec 28, 20255.0Love the coffee and some of the donuts
- JJJordenDec 21, 20251.0Consistently served unrefutable low quality items and behaviors...with zero accountability: Stale donuts Hard bagels Burnt, cold hashbrowns Room temperature "hot coffee" Cream inside of my coffee even though I have clearly stated "no cream I am allergic" No greetings or gratitude shown No condiments, napkins, cup holders, bag for avocado toast, and receipts UNLESS YOU ASK THEM. When the workers DO issue condiments, its literally 1... no more... no less... 1 package of small ketchup and 1 napkins. Zero cup holder after handing over multiple cups of coffee.
- NNNatNov 30, 20251.0Get that man off the togo window. He doesn't understand what people are saying and its hard to understand what he's saying. Yall made the drink wrong, got our donuts order wrong. We didn't know was he was talking about it was so confusing. New ownership? Higher out of your family. This place isn't going to make it if yall just run it how yall are. Its not that hard and yall are willingly working for this position so get it right.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Garfield Heights, OH?
Dunkin' in Garfield Heights, OH is open daily from 4:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What are some new holiday menu items currently available at Dunkin'?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
Can I order ahead using a mobile app at this Dunkin' location?
Yes, you can order ahead for a fast grab and go experience using the Dunkin' mobile app available on iOS and Android.
What types of meals are served at Dunkin' Garfield Heights?
Dunkin' serves breakfast, lunch, and brunch meals at this location.
What are some of the specialty items offered by Dunkin'?
Specialties include espresso, coffee, donuts, breakfast sandwiches, and tea.
Does Dunkin' have a drive-thru service at this location?
Yes, this Dunkin' location features a drive-thru for convenient service.
Are there any nearby places where I can get gas when visiting Dunkin' Garfield Heights?
Yes, nearby gas stations include Speedway, Shell, and Turney Pit Stop, which can be convenient stops before or after visiting Dunkin'.
Where can I find nearby dining options near Dunkin' in Garfield Heights?
Nearby dining options include Del's Wings N Things, Bonkers Cafe, Taco Bell, Long John Silver's, and Mr. Hero, providing various choices for meals.
Are there nearby financial or money transfer services close to Dunkin'?
Yes, Western Union and CheckSmart are nearby for money transfer and financial services, and LibertyX Bitcoin ATM provides cryptocurrency transactions.