Chipotle Mexican Grill

3.3
1178 reviews
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Business Details

9761 Vista Way, Garfield Heights, OH
44125, United States
(216) 662-6402
https://locations.chipotle.com/oh/garfield-heights/9761-vista-way?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=810
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About

Mexican Restaurant
Chipotle Garfield Heights is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
9761 Vista Way, Garfield Heights, OH
44125, United States

Hours

Reviews

3.3
1,178 reviews
5 stars
434
4 stars
214
3 stars
144
2 stars
88
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, rude staff, and frequent order mistakes.

Food Quality

Many reviews highlighted poor food quality, including undercooked rice, skimpy portions, and lack of flavor.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty prep areas and cross-contamination concerns.

Stock Shortages

Customers frequently mentioned that the restaurant was out of key ingredients, impacting their ability to order desired items.
  • AO
    Abdullahi Osman
    Dec 30, 2025
    1.0
    I dropped my wallet at this Chipotle and one of the staff members who found it stole $180. When I went to retrieve it, the wallet was returned without the cash. I request justice.
  • NN
    Niah
    Dec 17, 2025
    1.0
    I wouldn’t eat here they didn’t have no vinaigrette sauce, no queso, or no forks
  • MM
    Mercedes
    Dec 14, 2025
    2.0
    My rice was HARD & the server refused to provide me with fresh white rice
  • RT
    Retha Taylor
    Dec 11, 2025
    1.0
    I ordered 3 meals 2 Bowls and and a burrito on the app between the two bowls we received 1/2 or a spoon of protein they had the nerves to cover the bowl in sour cream to hid the lack of meat in the bowl, after I wanted 25 minutes for my food after it was said to have already been ready I’m pissed
  • DL
    Dan LaGuardia
    Dec 11, 2025
    2.0
    Aside from two out of three employees being kind of rude, three different employees had extremely long and gross beards with no beard covering on at all. Pretty nasty, I won't be back here again
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Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill in Garfield Heights offer?

Chipotle Mexican Grill offers customizable Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced ingredients.

What are the operating hours of Chipotle Mexican Grill in Garfield Heights?

Chipotle Garfield Heights is open daily from 10:45 AM to 11:00 PM.