Wendy's

3.9
930 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
390 Silver Bridge Plaza, Gallipolis, OH
45631, United States

Hours

Reviews

3.9
930 reviews
5 stars
392
4 stars
273
3 stars
131
2 stars
38
1 star
96

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some praising fresh items while others complained about cold, old, or improperly cooked food.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

While some customers noted cleanliness in certain locations, others reported dirty bathrooms and unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
  • CH
    Cody Hysell
    4 days ago
    1.0
    They have a rude manager named Laney who acts like she doesn’t even want to be there every time we come. This time, she went too far. She shoves all 4 of my bags at me and doesn’t say a word, walks away with other workers to go gossip more, it looked like. Sat and waited for a minute but have to honk my horn because Laney has forgotten our sour cream and a straw, when I ask for it she gives me sour cream, my wife says we still need a straw, that’s when Laney decided to roll her eyes at us. I walked in to talk to a manager, she is the manager on site. The wife calls in to make sure we got her name right and to let her know we would be reporting her, Laney then decided to instead of apologize to my wife, but to call her “cracked out”. I will take this up as far as I absolutely can. I give too much business and spread word of mouth business for this place too much for them to not care how their customers are treated, not to mention she didn’t even get our order completely correct and forgot our sons frosty.
  • MD
    Mary Dales
    Dec 12, 2025
    5.0
    Fries and nuggets were so fresh best I've had in a long time
  • MK
    Minion Knight
    Dec 3, 2025
    5.0
    ⭐⭐⭐⭐⭐ 5-Star Review Stopped by this Wendy’s and had a great experience. The service was solid, the staff handled everything smoothly, and what impressed me the most was how clean this location was. The dining area was well-kept, and the bathrooms were very clean — honestly one of the cleanest Wendy’s I’ve been to. The food came out fresh and everything felt organized. Overall, great service, clean environment, and definitely a place I’ll be coming back to
  • CW
    Chassidy Wills
    Dec 3, 2025
    1.0
    Woman taking orders was very short, rude, and rushed. The salad seems to have shrunk in size for $8. The tomatoes in my salad are absolutely mush, some of the chicken is discolored and hard as a rock! Absolutely ridiculous for a $30 order. And of course the sauce for the nuggets wasn't in the bag.
  • RW
    Rodney Warmoth
    Dec 1, 2025
    1.0
    Forgot my significant others honey mustard. She was unsure about trying Wendy’s again and now she will not try it again. No straws no napkins, the tenders were old. Should have been discarded but just a bad experience. No receipt either.

Frequently Asked Questions About Wendy's

Is Gallipolis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours of Gallipolis Wendy's?

Gallipolis Wendy's is open daily from 5:00 AM to 1:00 AM, including drive-thru service.