Wendy's

3.9
920 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
390 Silver Bridge Plaza, Gallipolis, OH
45631, United States

Hours

Reviews

3.9
920 reviews
5 stars
390
4 stars
270
3 stars
131
2 stars
38
1 star
91

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported receiving cold, old, or improperly cooked food, including raw burgers and cold fries.

Service Speed

Numerous reviews highlighted long wait times, with some customers waiting over 30 minutes for their orders.

Customer Service

Feedback indicated inconsistent customer service, with some staff being friendly while others were rude or dismissive.

Order Accuracy

A significant number of customers experienced issues with incorrect orders or missing items.

Cleanliness

Several reviews mentioned dirty bathrooms and unclean dining areas, impacting the overall experience.
  • LD
    Lars Derby
    Nov 6, 2025
    1.0
    What an awful wendys. There's short a leprechaun of a man well more boy. Than a man. That is absolutely worthless at this place. Sam is his name. He honestly just an awful boy. No respect for the elders in front of me. Acts like he can't here you and just put whatever in and than tells them no that's what they ordered when I clearly heard them. So I spoke up. And he blew it off like I was in the wrong. Chicken nuggets were dry and nasty. fries were hot but had a nasty old oil taste and I swear there was mold on them. But hard to believe with how much chemicals they pump in them. my burger was slapped together. Just a few crumbs of bacon. An absolute disgrace of a Wendys. Sammy boy knew he had upset me. And didn't give me any lip after the fact. But no one should come here. And it's all that Sam guy and how nasty the food is. They are lucky I am passing through.
  • CN
    Christina Norman
    Oct 19, 2025
    5.0
    Stopped coming back from a concert in Huntington WV around 11 pm
  • AU
    Ashley Unroe
    Oct 16, 2025
    5.0
    I love the spicy chicken sandwich I was wondering tho people might like it more with bacon nd spicy mayo on it I kn I would
  • EE
    Eden
    Oct 10, 2025
    1.0
    I went through the drive through about 25 minutes until closing. I ordered a number 1. At first until I pressed the issue they said they only had small pieces of meat. I told them I wanted fresh food not something that has been laying back there. I don’t mind waiting. That’s what I don’t understand. Why give a customer cold food when people work hard for their money. I’m not going to waste my hard earned money on nasty food. The whole reason that I came was because my Husband has went there every night at midnight for his lunch and had received cold nasty food. Tonight since I was off work I told him I would go through and handle it. Sometimes you need to press the issue in order to get good service and HOT FOOD!
  • LG
    Lori Greene
    Sep 27, 2025
    2.0
    First off, I'm very upset, got rid of the sweet and sour sauce, thats one of the main reasons i go there. Why would you get rid of that sauce It was a wrong move Wendy's!!!!,very wrong second off the fries were extremely cold and the guy at the second window didn't even look at me he just handed the stuff out to me, said thanks

Frequently Asked Questions About Wendy's

Is Gallipolis Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.