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Wendy's

3.9
(932 reviews)

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
390 Silver Bridge Plaza, Gallipolis, OH
45631, United States

Hours

Reviews

3.9
932 reviews
5 stars
392
4 stars
273
3 stars
130
2 stars
38
1 star
99

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted consistently slow service, rude staff interactions, and frequent order mistakes.

Food Freshness

Many customers reported receiving cold or old food, with some praising the freshness of fries and nuggets when they were hot.

Cleanliness

While some customers noted clean dining areas, others reported dirty bathrooms and unsanitary conditions.

Customer Experience

Several reviews mentioned positive experiences with friendly staff, but these were overshadowed by complaints about poor service and rude behavior.
  • KP
    King Panda
    Feb 24, 2026
    1.0
    Very slow service at the drive through by far the slowest I’ve ever experienced. Never going back
  • JC
    Jay Carr
    Feb 21, 2026
    1.0
    I wish I could give less than one star. This place sucks. Can't get a simple order right. Consistently gives regular soda when you order a diet. Which is a major concern for any type 1's. Just dont. This Wendy's needs to close.
  • BA
    Brandi A
    Jan 22, 2026
    1.0
    Girl at the window started to hand me 3 drinks I asked for a drink carrier and she immediately got an attitude ..then she shoved 3 bags of food at me aggressively.. I asked for ketchup and she slammed it in my hand and said have a nice evening..
  • CH
    Cody Hysell
    Jan 8, 2026
    1.0
    They have a rude manager named Laney who acts like she doesn’t even want to be there every time we come. This time, she went too far. She shoves all 4 of my bags at me and doesn’t say a word, walks away with other workers to go gossip more, it looked like. Sat and waited for a minute but have to honk my horn because Laney has forgotten our sour cream and a straw, when I ask for it she gives me sour cream, my wife says we still need a straw, that’s when Laney decided to roll her eyes at us. I walked in to talk to a manager, she is the manager on site. The wife calls in to make sure we got her name right and to let her know we would be reporting her, Laney then decided to instead of apologize to my wife, but to call her “cracked out”. I will take this up as far as I absolutely can. I give too much business and spread word of mouth business for this place too much for them to not care how their customers are treated, not to mention she didn’t even get our order completely correct and forgot our sons frosty.
  • MD
    Mary Dales
    Dec 12, 2025
    5.0
    Fries and nuggets were so fresh best I've had in a long time

Frequently Asked Questions About Wendy's

What are the operating hours of Gallipolis Wendy's?

Gallipolis Wendy's is open daily from 5:00 AM to 1:00 AM, including drive-thru service.

Does Gallipolis Wendy's offer drive-thru service?

Yes, this location offers drive-thru service every day from 5:00 AM to 1:00 AM.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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