Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders and missing items.
Customer Service
Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism from management.
Food Quality
Several reviews mentioned inconsistent food quality, with complaints about cold fries and poorly prepared items.
Cleanliness
Customers noted cleanliness issues in the dining area and restrooms, with some describing the environment as unsanitary.
Speed of Service
While some customers experienced quick service, many others reported long wait times and the need to park and wait for their orders.
JD
Joseph Driggs
Oct 7, 2025
3.0
Every time I order here they always get my order wrong
MR
Michael Rice
Oct 3, 2025
5.0
Friendly staff and helpful and clean.
CW
Chassidy Wills
Sep 28, 2025
1.0
If I could give less than a one star, I would. Placed a mobile order today and when I arrived to the location on Eastern Avenue to pick it up I gave my code and the code they read back to me was incorrect so I repeated it. The cashier told me that they don't have the order and they'll never get the order. I didn't understand what this meant since the payment had already been made and asked. The cashier told me to see if I could change the pick up method to counter instead of drive thru. Told them I was unable to do that (once I got my phone back from my toddler to see). A woman came out of the back door and approached my vehicle. She was rude as could be, would not stop interrupting me for anything. Ended up saying she was the general manager of gallipolis McDonald's. Multiple times she put her hands in the air and said she refused to help me and I "can just sit there then." I said ok. And she responded with she'll call the police. She kept yelling at me and I asked her numerous times why she insisted on yelling and she continued to yell, while I kept my tone and language professional to understand what's going on, what we need to do next, and basic human decency towards other people. She proceeded to wave her finger in my face and tell me she will absolutely not do a single thing to help me. I asked for her boss's contact information to file a complaint on the general manager and she told me she wasn't giving me any information. We've always had nothing by issues with the quality and accuracy of food at this location, which I have also overlooked because it's McDonald's, my expectations aren't high, however, the way the general manager was speaking and yelling at me with my kids in the vehicle with me was absolutely diabolical.
PT
Paul T
Aug 28, 2025
5.0
Rating based on what I can expect at these stores. Just clean enough restroom. Prompt and polite service. Food was fresh and hot. Fryer oil likely needs to be changed, but still okay.
JP
John Paul
Aug 27, 2025
5.0
I just don't like McDonald's food but my kids seem to like it. But they are always fast and friendly so I give them a 5.
What are the general opening hours for McDonald's in Gallipolis, OH?
McDonald's is open from 4:30 AM to 11:00 PM Monday through Thursday, 4:30 AM to midnight on Friday and Saturday, and 5:00 AM to 11:00 PM on Sunday.
When does the McDonald's drive-thru open and close?
The drive-thru opens at 4:30 AM Monday through Friday until 11:00 PM, on Saturday it opens at 5:00 AM until midnight, and on Sunday it opens at 5:00 AM and closes at 11:00 PM.
What are the delivery hours for this McDonald's location?
Delivery is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
Does this McDonald's offer drive-thru and delivery services?
Yes, this McDonald's offers drive-thru service, McDelivery, and curbside pickup.
Can I order McDonald's online or via a mobile app?
Yes, you can order online at https://mcdonalds.order.online/business/-5579 or via the McDonald's app available on the Apple App Store and Google Play Store.
What payment methods does this McDonald's location accept?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Where is this McDonald's located?
It is located at 1715 Eastern Ave, Gallipolis, OH 45631, USA.
Are there any nearby places of interest to McDonald's at 1715 Eastern Ave?
Yes, nearby places include Heiner's Bakery, To The Pointe Dance Studio, Supreme Car Wash LLC, Gallipolis Go Mart, and Pizza Hut. Customers can visit these spots before or after dining at McDonald's.
How can I use nearby services like Gallipolis Go Mart or Supreme Car Wash LLC with a visit to McDonald's?
You can fuel up or grab essentials at Gallipolis Go Mart and then enjoy a meal at McDonald's. Afterward, you might take your car to Supreme Car Wash LLC for cleaning, making it a convenient trip for both dining and car care.
Is WiFi available at this McDonald's location for customers?
Yes, WiFi is available for customers at this McDonald's.