Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and poor management.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others complained about cold or poorly made items.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some reviews mentioned unsanitary practices.
Order Accuracy
Many customers experienced issues with incorrect orders, leading to frustration and dissatisfaction.
Pricing
Several reviews mentioned that prices were considered high for fast food, impacting overall satisfaction.
TB
Thomas “Brad” Bird
Nov 8, 2025
5.0
We had a great experience at Arby’s in Gallipolis. We order in the drive thru and got top notch service, the individual that took our order was polite, helpful and quick. The food was fresh and excellent, thank you Liam.
JE
Jeff Estep
Nov 3, 2025
1.0
OMG, Arby's in Gallipolis Ohio had the nerve to charge me 51cents to eat inside.
Have you people lost your frigging mind???
Charging me 51 cents on top of the $8 I paid for my meal to sit down to eat.
The funny part was my order was to go and the cashier hit the wrong button.
I guess there's an indoor eating button to unchart my bill!
I may never be back to this place again and I love Arby's all for 51 cents.
Arby's I hope it was worth it, I guess my business is worth 51 cents and I'm just SMFH!
KM
Kenny Mecom
Sep 25, 2025
1.0
I just posted a picture of the "loaded" Italian sandwich from Arby's. This is probably the saddest sandwich I've ever got, they do not take their time and build the sandwich correctly they did a crappy job.
First off let me say the girl up front that took her order was super sweet very nice, did nothing wrong. I ordered the " loaded" Italian sandwich and it comes with ham and I don't like ham so I told them not to put any ham substituted for a different meat that goes on the sandwich. I opened up my sandwich and it had like three pieces of meat total on it. So I brought it back up there to the counter and said the sandwich has only a couple pieces of meat I thought it was supposed to be loaded. They called the manager lady come and talk to me and when I told her she said well you didn't want the ham and I said yeah so substituted with another meat that already goes on the sandwich, she says well what do you want on it and I said ma'am it doesn't matter, just a mixture of the other meats that goes on the sandwich to make it loaded. She said well we didn't know what to put on it. I said okay just put more of the other meat on top, she said it's just going to be one more piece of each meat. I said wow really so I just told her to give me a roast beef sandwich, so I paid for the loaded BLT sandwich and only wound up getting the roast beef sandwich because I don't want to deal with that manager's attitude anymore, I was just ready to leave
KB
Kori Byus
Sep 17, 2025
1.0
Order DoorDash and they forgot my sauces. NOT THE DASHERS FAULT. probably gingers fault honestly. And I had to come get the sauces MYSELF.