Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.2
839 reviews
5 stars
479
4 stars
183
3 stars
74
2 stars
36
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported problems with order accuracy and long wait times, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others complained about cold or poorly prepared items, indicating inconsistency in food quality.
Staff Friendliness
Many reviews highlighted friendly and helpful staff, although there were instances of rudeness and poor customer service.
Cleanliness Concerns
Several customers noted cleanliness issues, particularly in the bathrooms and overall restaurant environment.
Positive Experiences
Despite the complaints, many customers expressed enjoyment of the food and ice cream, indicating a loyal customer base.
- SLS L6 days ago1.0The absolute WORST place EVER!!! We've given dairyqueen 3 chances and you failed all 3 times. Don't order food from here. I waited 10 mins for a hotdogs, burger and onion rings. Even after 10 mins and only 1 petson in front of me and my order was wrong and the girl at drive thru was the MANAGER IN CHARGE and my order was still wrong and cold and couldn't eat it and when I called the store. The manager told me she would write my name down and the next time I came in they would make it right! WRONG!!! We're never going back. Terrible Terrible place. Stick with ice cream because your food and manager need alot of improvement. This store has Failed!!!
- LBLisa BurkeDec 28, 20255.0My husband and I had a nice lunch here. I had chicken strips and fries . My husband had cheeseburgers and fries . The young lady who took my order was very nice.
- KLKurt LauerDec 17, 20251.0I tossed the entire meal in the trash, the absolute worst service I've ever seen and I would like to know what the heck your thinking about, do not ever contact my email. I don't know how you did it there has to be something illegal about it! I promise to dig into it and if I find out I will sue!! I will never deal with dq again and promise to discourage anyone else to!!
- AMAbby MartinDec 7, 20252.0Whenever I come here, I always get a blizzard (either Reese’s or Oreo) and ask for marshmallow fluff to be put in the middle as if it’s a royal blizzard. The past four times I’ve gone here, the marshmallow fluff has been forgotten. However, my boyfriend who gets caramel added into his Oreo blizzard has not had the caramel forgotten once. Really sad because I love DQ :(
- DJDanny Dewey Jr.Dec 7, 20252.0Normally a decent place. Can be very busy at times. On this particular visit they tanked! Very friendly when ordering. But failed on accuracy. Ordered 1 burger with just mustard no cheese. Ordered a deluxe double no onion no mustard. Both sandwiches made wrong. Single burger had cheese which I went in and had them redo. Which they did. We had an appt. To get to so we left. I was eating other things and didn't check the deluxe. My mistake. It was not the sandwich I ordered at all. Had onion, mustard and bacon all over it!! I don't like bacon especially!! Did not return to reorder as we were out of time. Like I said usually a good place no issues but not this time. Talk it up to having a bad night? They were not busy at all. IdK. We will try again another time.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the opening hours of Dairy Queen Grill & Chill in Galion, OH?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM every day of the week.
Is Dairy Queen Grill & Chill closed on any holidays?
Yes, Dairy Queen Grill & Chill is closed on November 27, 2025 (Thanksgiving), December 25, 2025 (Christmas), and January 1, 2026 (New Year's Day).
Does Dairy Queen Grill & Chill offer drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the location is family-friendly, welcomes children, and provides booster seats and high chairs.
Does Dairy Queen Grill & Chill have outdoor seating and free WiFi?
Yes, the restaurant provides both outdoor seating and free WiFi for guests.
What are some popular menu items at Dairy Queen Grill & Chill?
Popular items include Blizzard® Treats, Chicken Strip Basket, Grillburgers®, soft-serve ice cream cones, shakes, malts, and DQ cakes.
Can I order online for pickup at Dairy Queen Grill & Chill?
Yes, you can place an order online for pickup through their official website.
Where is Dairy Queen Grill & Chill located?
It is located at 860 Portland Way N, Galion, OH 44833-1120, USA.
What nearby places can I visit before or after enjoying Dairy Queen Grill & Chill?
Nearby places include BellStores convenience store, Save A Lot grocery store, and Keep It Classy Car Wash, which can be convenient for shopping or car care during your visit.
Are there other fast food or ice cream options near Dairy Queen Grill & Chill?
Yes, there is another Dairy Queen nearby as well as KFC, both offering fast food options within the area.
What healthcare facilities are near Dairy Queen Grill & Chill in Galion?
Nearby healthcare facilities include Galion Community Hospital, various medical practitioners like David Stormont and Jacob Kessler, and specialty centers such as the Mammography Center.