Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Service Quality
Service experiences varied widely; some customers praised friendly staff while others encountered rude or unprofessional behavior.
Food Quality
Food quality was inconsistent, with some customers receiving cold or poorly prepared items, while others enjoyed fresh and hot meals.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and restrooms.
Drive-Thru Efficiency
Drive-thru service was noted as fast and efficient by some, but others experienced long waits and confusion.
GB
Ginette Burrows
Nov 3, 2025
5.0
Better than average fast food, served quickly at the right temperatures, at good prices.
MT
Martina Tonelotti
Oct 6, 2025
1.0
went thru the drive thru gave the man my card he said thanks gave me a reciept. pulled to next window and they asked for more money... said I owed a few dollars still... now i know how credit cards work. Either they go thru or dencline. This place is a store of thieves. Iv never been actually rip off at a drive thru by the workers but i gotta give it them they got a racket going on over there. a smooth operation few dollars over hundreds served im sure would add up fast. never will go again.
CK
Corbin Knedler
Oct 4, 2025
5.0
Food is good and they stay open late as advertised unlike the scrubs at Taco Bell
TT
Travon
Sep 21, 2025
1.0
I went to the drive through of this location today. I haven't been to this one in over a year, as I don't eat Wendy's much. As soon as I got to intercom, the guy asked me to hold twice ,and then after my order was taken, I noticed my bag only had my fries and not my burgers, I brought this up & they rushed to get them . They act like you are a bother to them,<< won't be back.
GW
Glen Williams
Sep 8, 2025
4.0
The cost of eating at Wendy's in general has become outrageously expensive. I pay what I would pay at a sit-down restaurant for what feels like is smaller and smaller portions every time I go. It's not just this Wendy's put this one in particular. Seems to have issues with their drive-thru either everyone in the Drive-Thru doesn't understand how to order or pay or get a receipt or the people working there don't. It's probably a little bit of both, but it seemed the four people in front of me were either befuddled by the whole idea of being in a drive-thru or those serving them either got the orders wrong or didn't know how to give him a receipt or didn't know how to give them change or run their credit card. It was infuriating. The food was good though
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gahanna, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gahanna, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 478-7797.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Stoneridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Gahanna, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 1309 N Hamilton Road, Gahanna?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in, takeout, and delivery?
Yes, this Wendy's serves customers with dine-in, drive-thru, takeout, and delivery services where available.
Does Wendy's at 1309 N Hamilton Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through the Wendy's app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant nutrition posters. You can also find it by selecting the “Nutrition & Allergens” link under menu items online or in the app.
Is Wendy's located near other fast food options in Gahanna?
Yes, nearby fast food options include Taco Bell, Subway, Arby’s, Raising Cane’s, and Skyline Chili, which you might visit before or after Wendy’s.
What nearby coffee shops are close to Wendy's at 1309 N Hamilton Road?
Nearby coffee shops include Caribou Coffee and Starbucks, great spots to grab a coffee before or after dining at Wendy’s.
Are there any nearby banks or credit unions around Wendy's in Gahanna?
Wright-Patt Credit Union and Huntington Bank are located nearby, convenient for banking needs when visiting Wendy’s.
How can customers provide feedback or contact this Wendy’s location?
Customers can call (614) 478-7797, submit feedback via the Wendy’s contact page or customer satisfaction survey online, or call 888-624-8140 for customer care.