Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.
Order Accuracy
Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.
Food Quality
While some customers enjoyed the food and found it fresh, others reported issues with cold or stale items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.
Speed of Service
The speed of service received mixed reviews, with some customers noting quick service while others experienced long waits.
GB
Ginette Burrows
Nov 3, 2025
5.0
Better than average fast food, served quickly at the right temperatures, at good prices.
MT
Martina Tonelotti
Oct 6, 2025
1.0
went thru the drive thru gave the man my card he said thanks gave me a reciept. pulled to next window and they asked for more money... said I owed a few dollars still... now i know how credit cards work. Either they go thru or dencline. This place is a store of thieves. Iv never been actually rip off at a drive thru by the workers but i gotta give it them they got a racket going on over there. a smooth operation few dollars over hundreds served im sure would add up fast. never will go again.
CK
Corbin Knedler
Oct 4, 2025
5.0
Food is good and they stay open late as advertised unlike the scrubs at Taco Bell
TT
Travon
Sep 21, 2025
1.0
I went to the drive through of this location today. I haven't been to this one in over a year, as I don't eat Wendy's much. As soon as I got to intercom, the guy asked me to hold twice ,and then after my order was taken, I noticed my bag only had my fries and not my burgers, I brought this up & they rushed to get them . They act like you are a bother to them,<< won't be back.
GW
Glen Williams
Sep 8, 2025
4.0
The cost of eating at Wendy's in general has become outrageously expensive. I pay what I would pay at a sit-down restaurant for what feels like is smaller and smaller portions every time I go. It's not just this Wendy's put this one in particular. Seems to have issues with their drive-thru either everyone in the Drive-Thru doesn't understand how to order or pay or get a receipt or the people working there don't. It's probably a little bit of both, but it seemed the four people in front of me were either befuddled by the whole idea of being in a drive-thru or those serving them either got the orders wrong or didn't know how to give him a receipt or didn't know how to give them change or run their credit card. It was infuriating. The food was good though
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-through at 1309 N Hamilton Road, Gahanna?
The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location open for dine-in, takeout, and delivery?
Yes, this Wendy's serves customers with dine-in, drive-thru, takeout, and delivery services where available.
Does Wendy's at 1309 N Hamilton Road serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
How can I place an order online or through the Wendy's app?
You can order online at https://order.wendys.com or through the Wendy's mobile app available on the App Store.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Where can I find nutritional and allergen information for Wendy's menu items?
Nutrition and allergen information is available on Wendy's website, mobile app, and in-restaurant nutrition posters. You can also find it by selecting the “Nutrition & Allergens” link under menu items online or in the app.
Is Wendy's located near other fast food options in Gahanna?
Yes, nearby fast food options include Taco Bell, Subway, Arby’s, Raising Cane’s, and Skyline Chili, which you might visit before or after Wendy’s.
What nearby coffee shops are close to Wendy's at 1309 N Hamilton Road?
Nearby coffee shops include Caribou Coffee and Starbucks, great spots to grab a coffee before or after dining at Wendy’s.
Are there any nearby banks or credit unions around Wendy's in Gahanna?
Wright-Patt Credit Union and Huntington Bank are located nearby, convenient for banking needs when visiting Wendy’s.
How can customers provide feedback or contact this Wendy’s location?
Customers can call (614) 478-7797, submit feedback via the Wendy’s contact page or customer satisfaction survey online, or call 888-624-8140 for customer care.