Wendy's

3.9
819 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1309 N Hamilton Road, Gahanna, OH
43230, United States

Hours

Reviews

3.9
819 reviews
5 stars
390
4 stars
186
3 stars
100
2 stars
39
1 star
104

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and unprofessional behavior.

Order Accuracy

Many customers expressed frustration with incorrect orders and missing items, indicating a consistent issue with order accuracy.

Food Quality

While some customers enjoyed the food and found it fresh, others reported issues with cold or stale items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and overall restaurant cleanliness.

Speed of Service

The speed of service received mixed reviews, with some customers noting quick service while others experienced long waits.
  • GB
    Ginette Burrows
    Nov 3, 2025
    5.0
    Better than average fast food, served quickly at the right temperatures, at good prices.
  • MT
    Martina Tonelotti
    Oct 6, 2025
    1.0
    went thru the drive thru gave the man my card he said thanks gave me a reciept. pulled to next window and they asked for more money... said I owed a few dollars still... now i know how credit cards work. Either they go thru or dencline. This place is a store of thieves. Iv never been actually rip off at a drive thru by the workers but i gotta give it them they got a racket going on over there. a smooth operation few dollars over hundreds served im sure would add up fast. never will go again.
  • CK
    Corbin Knedler
    Oct 4, 2025
    5.0
    Food is good and they stay open late as advertised unlike the scrubs at Taco Bell
  • TT
    Travon
    Sep 21, 2025
    1.0
    I went to the drive through of this location today. I haven't been to this one in over a year, as I don't eat Wendy's much. As soon as I got to intercom, the guy asked me to hold twice ,and then after my order was taken, I noticed my bag only had my fries and not my burgers, I brought this up & they rushed to get them . They act like you are a bother to them,<< won't be back.
  • GW
    Glen Williams
    Sep 8, 2025
    4.0
    The cost of eating at Wendy's in general has become outrageously expensive. I pay what I would pay at a sit-down restaurant for what feels like is smaller and smaller portions every time I go. It's not just this Wendy's put this one in particular. Seems to have issues with their drive-thru either everyone in the Drive-Thru doesn't understand how to order or pay or get a receipt or the people working there don't. It's probably a little bit of both, but it seemed the four people in front of me were either befuddled by the whole idea of being in a drive-thru or those serving them either got the orders wrong or didn't know how to give him a receipt or didn't know how to give them change or run their credit card. It was infuriating. The food was good though

Frequently Asked Questions About Wendy's

Is Stoneridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 1309 N Hamilton Road, Gahanna?

The drive-through at this Wendy's location is open daily from 6:00 AM to 1:00 AM.