At Wendy’s in Gahanna, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Gahanna, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Customers frequently reported problems with order accuracy, rude staff interactions, and long wait times, particularly in the drive-thru.
Food Quality
While many customers praised the freshness and taste of the food, there were complaints about undercooked items and incorrect orders.
Cleanliness
The restaurant was often noted for being clean, although some reviews mentioned issues with the bathrooms and dining area.
Staff Friendliness
Several reviews highlighted friendly and helpful staff, with specific mentions of individual employees providing excellent service.
JG
JA G
6 days ago
1.0
I ordered through the Wendy's app (1/31) but when I got to the restaurant they claimed to not have the order. I showed them they order but the said they didn't receive it. They were busy and I didn't have time to wait as my kids had an event to attend. Eventually I went to a different location. Wendy's however charged me for both orders and although I have called and visited this restaurant and have texted Wendy's corporate, I still haven't receive a refund and it has been well over a month. They say it was "escalated" but still no refund.
CS
Carl Sliwinski
Feb 19, 2026
5.0
The chili cheese baked potato with extra cheese was fresh, hot, and really good. Everything tasted spot on. Danielle was great — very respectful, friendly, and made the visit pleasant. Quick service and a clean location. Definitely recommend.
KS
Kim Stephens
Feb 10, 2026
4.0
My French fries tasted old. I a sk them if they could give me fresh. They cooked fresh one for me. They were delicious. I started to go up and see if they were ready. The employer told me he would bring them to my table. He was very polite and nice.it was a big change from when I'd go thru the drive thru. Slot of times the people had attitudes. The food wasn't fresh or warm enough. I stopped going to this Wendy's and only got Wendy's at the one on Hamilton rd New Albany when I went to the Dr,'s. This time the sandwich was hot and great andthry redid the fries. It was a good ecperence
KK
Kee
Jan 15, 2026
1.0
Don’t even think about coming at opening. It’s never opened m; they’ll have you wait in drive thru for 15 minutes then have an excuse why they are not ready at 6am. This is the 4th time in a row. Unacceptable.
CF
Chris Ford
Jan 14, 2026
5.0
Food is always hot and good. Restrooms are always in good shape.