Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported issues with incorrect orders, including missing items and wrong food.
Customer Service
Feedback on staff interactions was mixed; some praised friendly service while others noted rudeness and poor attitudes.
Cleanliness
Several reviews highlighted the cleanliness of the restaurant, particularly the bathrooms and dining area.
Food Quality
While many enjoyed the food, there were complaints about cold items and poor quality, particularly with salads and specific sandwiches.
Speed of Service
Customers experienced varied wait times, with some noting fast service while others reported long delays, especially in the drive-thru.
JG
jenniffer Griffith
Nov 11, 2025
5.0
Maybe let's start melting the cheeses om ppl sandwiches. Before handing them out ,this happened 3 times around 830 pm say have a good day don't just hand me my food then closed ur windows
JB
Ja'Mesha Bowick
Nov 5, 2025
5.0
Manager Angie was amazing. Really helpful with mobile order issues.
RC
Ryan Carman
Nov 5, 2025
5.0
Wendy’s is the best!!! Love there hamburgers!!
PD
Peggy Danna
Oct 28, 2025
1.0
I ordered a simple single. Cheese lettuce onion and pickle, asked if i wanted to donate a dollar to something, i would get coupons for frosty, i agreed, pick up my food, get back to work, wrong sandwich, strike 1, its cold strike 2, no freaking coupons, strike 3, done with this restaurant. If you cant get a simple order like that right you suck as a business, and these geniuses are the ones you wanna pay 20.00 an hour?? Laughable. They could care less. Its a paycheck, nothing more. Hire better employees
NP
N'asjé Porter
Oct 22, 2025
5.0
one of the more clean and well kept 👌 wendys I have been too while doordashing customer service was quick informative and hospitable definitely recommend coming here
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Gahanna, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Gahanna, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (614) 475-4138.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Gahanna Wendy’s serve breakfast?
Yes, this Wendy’s location in Gahanna, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's in Gahanna, OH?
The drive-thru is open daily from 6:00 AM until 1:00 AM.
Does this Wendy's location in Gahanna serve breakfast?
Yes, breakfast is served at this Wendy's location, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near the Gahanna location?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your delivery address to check availability.
What payment methods are accepted at Wendy's in Gahanna, OH?
Wendy’s accepts American Express, Cash, Discover, MasterCard, and Visa.
How can I contact Wendy's Gahanna location with questions or feedback?
You can call them directly at (614) 475-4138, reach Customer Care through live chat on the Wendy's contact page, or fill out their Customer Satisfaction Survey online.
Where can I find Wendy's menu and nutrition information?
Menus including nutritional and allergen information are available via the Wendy’s website, online menu site, mobile app, or in-restaurant nutrition posters.
Are gift cards available at this Wendy's location?
Yes, gift cards can be purchased in-restaurant, online, or at selected retailers. You can also check your gift card balance online.
What are some nearby places of interest around Wendy's in Gahanna?
Nearby places include Adco Advertising, Jerry’s Barber Shop, Ann’s Styling Station, KGNails, Gahanna Grill, Cafe Creekside, and Jersey Mike’s Subs—all great spots to visit before or after your meal.
How can visiting nearby transportation and service locations help when coming to Wendy’s?
Nearby places like Ann's Styling Station (also a train station) and local businesses such as American Management Services can serve as landmarks or transit points to easily locate Wendy’s in Gahanna.
Are there other fast food options near Wendy’s at 77 Granville Street?
Yes, nearby fast food restaurants include another Wendy’s, Subway, and Jersey Mike’s Subs, offering a variety of dining options in the area.