Wendy's

4.0
941 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
77 Granville Street, Gahanna, OH
43230, United States

Hours

Reviews

4.0
941 reviews
5 stars
444
4 stars
236
3 stars
131
2 stars
44
1 star
86

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong food.

Customer Service

Feedback on staff interactions was mixed; some praised friendly service while others noted rudeness and poor attitudes.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, particularly the bathrooms and dining area.

Food Quality

While many enjoyed the food, there were complaints about cold items and poor quality, particularly with salads and specific sandwiches.

Speed of Service

Customers experienced varied wait times, with some noting fast service while others reported long delays, especially in the drive-thru.
  • JG
    jenniffer Griffith
    Nov 11, 2025
    5.0
    Maybe let's start melting the cheeses om ppl sandwiches. Before handing them out ,this happened 3 times around 830 pm say have a good day don't just hand me my food then closed ur windows
  • JB
    Ja'Mesha Bowick
    Nov 5, 2025
    5.0
    Manager Angie was amazing. Really helpful with mobile order issues.
  • RC
    Ryan Carman
    Nov 5, 2025
    5.0
    Wendy’s is the best!!! Love there hamburgers!!
  • PD
    Peggy Danna
    Oct 28, 2025
    1.0
    I ordered a simple single. Cheese lettuce onion and pickle, asked if i wanted to donate a dollar to something, i would get coupons for frosty, i agreed, pick up my food, get back to work, wrong sandwich, strike 1, its cold strike 2, no freaking coupons, strike 3, done with this restaurant. If you cant get a simple order like that right you suck as a business, and these geniuses are the ones you wanna pay 20.00 an hour?? Laughable. They could care less. Its a paycheck, nothing more. Hire better employees
  • NP
    N'asjé Porter
    Oct 22, 2025
    5.0
    one of the more clean and well kept 👌 wendys I have been too while doordashing customer service was quick informative and hospitable definitely recommend coming here

Frequently Asked Questions About Wendy's

Is Gahanna Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.