Taco Bell

3.2
758 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 1330 Stoneridge Drive in Gahanna. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
1330 Stoneridge Drive, Gahanna, OH
43230, United States

Hours

Reviews

3.2
758 reviews
5 stars
247
4 stars
130
3 stars
129
2 stars
53
1 star
199

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, particularly during late-night shifts.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, leading to dissatisfaction.

Speed of Service

The drive-thru service was consistently criticized for being extremely slow, with long wait times reported by multiple customers.

Food Quality

Several reviews mentioned poor food quality, including old or improperly prepared items.

Management Issues

Customers expressed concerns about management, citing a lack of accountability and poor leadership contributing to overall service problems.
  • DW
    Daniel Wooster
    4 days ago
    5.0
    Actually really delicious really quick love the personality within the store and this steak and pepper wrap diggity dang mang
  • MP
    Marissa Penson
    Nov 8, 2025
    2.0
    Very rude and nasty attitude, me and sisters wanted taco bell we came november 8th saturday at 9:07 pm. while ordering our food the lady on the speaker set was VERYYY VERYYY disrespectful and rude, also was trying to rush my sister while ordering. then when we drove to the window she made a comment about how she’s pissed off or something. VERY UNPROFESSIONAL yall need better professional employees because this was the second incident at this exact location. (the girl was a lightskin heavy set tall with a bun) please held her accountable for her actions :)
  • DA
    Deidre Anderson
    Nov 6, 2025
    1.0
    Don’t even bother going to this location especially at night! You’re going to get non chalant service from people who obviously dont care about their job. . I guess they didn’t feel like cooking a Mexican pizza so they just threw some taco shells together added cheese then sent it out. The taco shell was even old. It was so old and soggy I had to throw the whole thing away. You don’t have to like your job but at least do it right until you find something else. No matter what job you have do it with pride otherwise just stay home and be lazy and trifling there!!!
  • SS
    Social Sally
    Oct 25, 2025
    1.0
    If I could give a zero I would. The staff is trash, especially George-the store manager! Unpleasant and difficult to deal with. If the staff, wants nothing to do with mobile orders, it shouldn't be an option. Customers would benefit if there is a leadership change. GEORGE MUST GO!
  • DU
    DELUX Unltd
    Oct 21, 2025
    1.0
    If I could give ZERO stars I would. Absolutely appalling service. I placed a mobile order and arrived at 930pm in the drive thru Tuesday 10/21/2025. I waited a couple minutes and then finally a young lady rudely said “We’re closed!” I responded that I placed a mobile order and it was already paid for and the website & hrs on the door said they don’t close until 12am. She rudely replied again, “It doesn’t matter, I said we’re closed.” I asked for her name (Jay) and if she has a manager I can speak with please? She didn’t respond and then after a few moments a gentleman, abruptly& rudely said “We’re closed. She already told we’re closed.” I asked for his name and if he was the manager and he said “Yes, I’m the GM and my name is George and as I said, we’re closed so you can leave.” I asked why he and the other employee are being so rude and how was I going to get my money back… He replied “Ain’t nobody being rude. We told you we’re closed. You’ll get a refund.” - HORRIBLE customer service! HORRIBLE etiquette! Learn how to speak professionally & pleasantly to people! Especially as a MANAGER. I expect contact back from corporate please. This is COMPLETELY UNACCEPTABLE.

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at Taco Bell located at 1330 Stoneridge Drive, Gahanna?

Drive-thru is open Monday 9:00 AM to 8:30 PM, Tuesday, Wednesday, and Friday 9:00 AM to midnight, Thursday and Saturday 9:00 AM to 10:00 PM, and Sunday 9:00 AM to 8:00 PM.

Can I order Taco Bell online for pick up or delivery at the Gahanna location?

Yes, you can order ahead online or on the mobile app for pick up or delivery from Taco Bell at 1330 Stoneridge Drive.