Subway

3.9
352 reviews
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Business Details

321 Stoneridge Lane, Gahanna, OH
43230, United States
(614) 471-7821
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Gahanna Subway® Restaurant at 321 Stoneridge Lane brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
321 Stoneridge Lane, Gahanna, OH
43230, United States

Hours

Reviews

3.9
352 reviews
5 stars
145
4 stars
90
3 stars
71
2 stars
24
1 star
22

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some praising friendly and efficient staff while others experienced rudeness and poor customer interaction.

Food Quality

Feedback on food quality was mixed; while many enjoyed fresh and tasty subs, others complained about burnt cookies and low-quality ingredients.

Cleanliness

The cleanliness of the location received positive remarks, although some customers noted concerns about sanitary practices among staff.

Operational Issues

Several reviews mentioned issues with hours of operation, including early closures and incorrect orders.

Customer Loyalty

Despite mixed experiences, some customers expressed loyalty to the location, citing it as their go-to Subway.
  • RH
    Robert Hamilton
    Nov 11, 2025
    2.0
    Just went in here and there are two women. The one who seemed to be working on an online order at least looked up and smiled at me. The other was off to the side holding what sounded to be a heated personal conversation in a foreign language. We could see each other. I waited a couple minuites. Left. If it were me, I'd have gotten off the phone so I could do my job. No one said a word to me. I award the polite smile a second star.
  • BN
    Benny Nious
    Oct 14, 2025
    4.0
    Clean
  • MM
    Madhaven
    Oct 9, 2025
    1.0
    I don’t usually go to this Subway, but I really didn’t like the experience I had. I stopped in for double chocolate cookies — thankfully, they had some — but I didn’t realize how burnt and overdone they were until I bit into one. I’ve been eating these cookies for years, and this was honestly disappointing. I should’ve known better by the look of those cookies. They were so dry and crumbly. I’m baker and honestly I should’ve stayed home and baked some. On top of that, the person behind the counter wasn’t wearing gloves while handling my takeout order and was on the phone the whole time. Phones carry a lot of germs, and that’s just not sanitary. My regular Subway didn’t have any cookies baked that day 😂 but after this experience, I don’t think I’ll be going back to either location.
  • TT
    tony tatman
    Aug 21, 2025
    2.0
    Good god, ever since I’ve seen the new faces this place has been trash. I wanted a turkey sub. Got 3 slices. The older gentlemen who (I believe is/was the franchise owner? Not sure.) he knew how to make a sandwich. These kids don’t.
  • CC
    CJ
    Aug 10, 2025
    1.0
    8:45pm they’re closed already…hours of operation says they close at 9pm…..
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Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 321 Stoneridge Lane, Storeroom 02070, in the Stoneridge Plaza Shopping Center, Franklin, Gahanna, OH 43230, USA.

What are the operating hours of this Subway location?

This Subway is open every day from 9:00 AM to 10:00 PM.