CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gahanna is here with warmth and welcome. Panera Bread. Food as it should be.
While many customers enjoyed the food, there were numerous complaints about food being served cold, incorrect orders, and poor quality ingredients.
Cleanliness
Multiple reviews highlighted the restaurant's lack of cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior, slow service, and unresolved issues.
Atmosphere
The restaurant is often crowded with high school students, leading to a noisy environment that some customers found unwelcoming.
Management Issues
Several reviews pointed to poor management practices, including unhelpful responses to customer complaints and inadequate staff training.
DF
Dawn Fines
Feb 19, 2026
5.0
I only bought a cup of coffee. The pot was out of the flavor I like so they brewed a new pot and gave me the first of the brew! I thought that was exceptional.
AS
Anita Stansberry
Feb 11, 2026
5.0
Always fresh and good! Soups are delicious!
JJ
jcjoh99
Feb 5, 2026
5.0
Food was great nice fireplace but they should greet you and ask can in help you sj we know where we get our drink cups or how it works. IMHO
CE
Courtney Engel
Jan 22, 2026
5.0
The girls working on the line at lunch time on 1/22 made the best sandwiches my mom and I have ever had from here. Same food but somehow better than ever!! Also sherry at the register was as sweet as can be and got our order perfect and gave us the best pastry. Thank you! Y’all deserve a raise ❤️
EE
Erin
Jan 18, 2026
1.0
I ordered online with a gift card. The website forced me to put in my own debit card info as a backup instead of verifying the amount on the gift card. Upon placing the order, the total was charged to my card and not the gift card. I called the location and was told that there was no way they could rectify the situation and to call the corporate number. Corporate then told me that they could not help, due to the location being a franchise. I called back and this time was told that they could not issue refunds for ordered placed on door dash. I explained again that it was not ordered through door dash but through their website and asked for the General Manager to call. I did not get a call back. Called again and was told it was too busy for anyone to talk to me. This was extremely frustrating, poor customer service, and I felt like no one cared that the mistake was made on their behalf. The order was $71 and I was not prepared to have that amount deducted from my bank. I feel this could have been easily rectified and no one wanted to take the time to help me. Very disappointing experience.
No, Panera Bread in Gahanna does not accept reservations.
What are the daily operating hours for Panera Bread in Gahanna?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.
Can I order delivery from Panera Bread Gahanna?
Yes, delivery service is available daily during the same hours as the cafe, with delivery from 6:00 AM to 9:00 PM Monday through Saturday and 7:00 AM to 8:00 PM on Sunday.
Does Panera Bread in Gahanna offer online ordering and rapid pick-up?
Yes, you can order online for rapid pick-up or delivery through their official website or mobile app.
What types of meals does Panera Bread Gahanna serve?
They serve breakfast, lunch, brunch, and dinner featuring soups, salads, and sandwiches.
What payment methods does Panera Bread Gahanna accept?
They accept American Express, cash, Discover, MasterCard, and Visa.
Does Panera Bread Gahanna have a drive-thru or curbside pickup?
No, this location does not have a drive-thru or curbside pickup, but it does offer dine-in, pick-up, and delivery services.
Are there any smoothie or juice bars near Panera Bread in Gahanna?
Yes, Pulp Juice and Smoothie Bar and Pulp Juice and Smoothie Bar Gahanna are nearby, ideal spots to grab a fresh juice or smoothie before or after your visit.
What are some nearby dining options around Panera Bread Gahanna?
Nearby dining places include Rusty Bucket Restaurant and Tavern, Chipotle Mexican Grill, Smashburger, Hot Chicken Takeover, and Firehouse Subs for a variety of casual meal choices.
Is there a frozen yogurt spot near Panera Bread in Gahanna?
Yes, Menchie's, a frozen yogurt shop, is located nearby and can be a great sweet treat option.
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