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Toasted Italiano & Balsamic Chicken Greens with Grains
Brand Certified

Panera Bread

3.6
(585 reviews)

Business Details

91 N Hamilton Road, Gahanna, OH
43230, United States
(614) 342-7130

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Gahanna is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
91 N Hamilton Road, Gahanna, OH
43230, United States

Hours

Reviews

3.6
585 reviews
5 stars
240
4 stars
131
3 stars
71
2 stars
51
1 star
92

What are people saying?

AI-generated from recent customer reviews

Food Quality

While many customers enjoyed the food, there were numerous complaints about food being served cold, incorrect orders, and poor quality ingredients.

Cleanliness

Multiple reviews highlighted the restaurant's lack of cleanliness, with dirty tables, overflowing trash, and unsanitary conditions reported frequently.

Customer Service

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior, slow service, and unresolved issues.

Atmosphere

The restaurant is often crowded with high school students, leading to a noisy environment that some customers found unwelcoming.

Management Issues

Several reviews pointed to poor management practices, including unhelpful responses to customer complaints and inadequate staff training.
  • DF
    Dawn Fines
    Feb 19, 2026
    5.0
    I only bought a cup of coffee. The pot was out of the flavor I like so they brewed a new pot and gave me the first of the brew! I thought that was exceptional.
  • AS
    Anita Stansberry
    Feb 11, 2026
    5.0
    Always fresh and good! Soups are delicious!
  • JJ
    jcjoh99
    Feb 5, 2026
    5.0
    Food was great nice fireplace but they should greet you and ask can in help you sj we know where we get our drink cups or how it works. IMHO
  • CE
    Courtney Engel
    Jan 22, 2026
    5.0
    The girls working on the line at lunch time on 1/22 made the best sandwiches my mom and I have ever had from here. Same food but somehow better than ever!! Also sherry at the register was as sweet as can be and got our order perfect and gave us the best pastry. Thank you! Y’all deserve a raise ❤️
  • EE
    Erin
    Jan 18, 2026
    1.0
    I ordered online with a gift card. The website forced me to put in my own debit card info as a backup instead of verifying the amount on the gift card. Upon placing the order, the total was charged to my card and not the gift card. I called the location and was told that there was no way they could rectify the situation and to call the corporate number. Corporate then told me that they could not help, due to the location being a franchise. I called back and this time was told that they could not issue refunds for ordered placed on door dash. I explained again that it was not ordered through door dash but through their website and asked for the General Manager to call. I did not get a call back. Called again and was told it was too busy for anyone to talk to me. This was extremely frustrating, poor customer service, and I felt like no one cared that the mistake was made on their behalf. The order was $71 and I was not prepared to have that amount deducted from my bank. I feel this could have been easily rectified and no one wanted to take the time to help me. Very disappointing experience.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Gahanna accept reservations?

No, Panera Bread in Gahanna does not accept reservations.

What are the daily operating hours for Panera Bread in Gahanna?

Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM and Sunday from 7:00 AM to 8:00 PM.

Brand Certified Facts from Panera Bread

Panera Bread partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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