McDonald's

3.1
1285 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
359 Agler Rd, Gahanna, OH
43230, United States

Hours

Reviews

3.1
1,285 reviews
5 stars
369
4 stars
213
3 stars
215
2 stars
125
1 star
363

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times.

Food Quality

Many reviews mentioned cold or improperly prepared food, with frequent mistakes in orders.

Staff Attitude

Several customers noted unprofessional behavior from employees, contributing to a negative experience.

Operational Issues

The location often faced issues with order accuracy and efficiency, leading to customer frustration.
  • DD
    Decota Dawson
    3 days ago
    1.0
    Will randomly close the store and not give you the food you already paid for
  • JS
    Joseph Stalter
    6 days ago
    1.0
    Could management please get some order to this place so people can quit waiting so long. Watch out if the drive through line is long at this location.
  • BC
    buckeye chuck
    Jan 5, 2026
    4.0
    Mcdonalds is probably the best affordable, quick breakfast option.
  • KS
    Krys Saavedra
    Dec 21, 2025
    1.0
    Went to McDonalds at 1:20 am n it states that on saturdays they close at 4am so im confused why there was no employee on drive thru and why lights are off for the outside menu train ur employees to work or get employees that want to do there jobs this isnt the first time neither
  • RO
    RkCo Oh
    Dec 9, 2025
    1.0
    From the looks of these reviews, no one cares about the state of this McDonald's or they have an absolutely absent and lazy owner/GM. Someone needs to do something about this place. Or, just stop trying and let it go all the way to 💩. Do zero stars for "service" and "atmosphere" register because a rating of 1 is generous. The woman working the drive thru right now at 10:45pm on 12/09/2025 treated me like I was bothering her by giving this store business. Does she not understand how paychecks work? Does this McDonald's not want business? Rude as ever and I did nothing but pick up my order at the window. Shameful that this store allows this type of behavior. I, for one, respect the hell out of service workers and the only thing I'm guilty of is picking this store. I didn't say a word back to her with her horrendous attitude. Just took my food. Unfortunately, she doesn't have any respect for the people supplying her paycheck.

Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 359 Agler Rd, Gahanna, OH?

Delivery is available Monday to Wednesday and Sunday from 4:00 AM to 10:30 PM, and Thursday to Saturday from 4:00 AM to 3:30 AM.

Is the McDonald's drive-thru open 24 hours?

Yes, the drive-thru at this McDonald's location is open 24 hours every day of the week.