Graeter's Ice Cream

4.6
349 reviews
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Business Details

425 Beecher Rd, Gahanna, OH
43230, United States
(614) 855-5508
https://www.graeters.com/retail-stores/columbus/gahanna
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About

Ice Cream ShopGraeter's Ice Cream
Since 1870 Graeter’s has been producing small-batch French Pot ice cream that fans love. We have won the hearts of ice cream lovers across the county and the respect of the nation’s most influential foodies! Give us a try and see what all the fuss is about. We’re sure you’ll fall in love with the legend of Graeter's!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires appointmentNot available

Location

Graeter's Ice Cream
425 Beecher Rd, Gahanna, OH
43230, United States

Hours

Reviews

4.6
336 reviews
5 stars
256
4 stars
49
3 stars
12
2 stars
7
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff are consistently described as friendly, helpful, and accommodating, contributing to a positive customer experience.

Cleanliness

The store is frequently noted for being clean and well-maintained, enhancing the overall atmosphere.

Ice Cream Quality

Customers rave about the delicious flavors and quality of the ice cream, although some mention concerns about portion sizes and pricing.

Mixed Experiences

While many reviews are positive, there are isolated incidents of poor service and dissatisfaction with specific orders.
  • MR
    M R
    Sep 28, 2025
    5.0
    It's been years since I last visited a Graeter's. This Graeter's reminded me of how much I miss and love it! The staff were so friendly, and the ice cream was delicious. I'm looking forward to going back :)
  • CB
    Cory Bennett
    Aug 22, 2025
    5.0
    As usual my chocolate malt was positively amazing. Add peanut butter and it's one of my favorite things! The staff is always super friendly and helpful no matter how busy they get. I have never walked into a messy store. Everything is always neat and tidy and they keep that line moving. It's beautiful. And I will be there shortly. Writing this made me need one.
  • TG
    Terry Griner
    Oct 12, 2024
    5.0
    Always great flavor and services!
  • AH
    Adam Honeycutt
    Jun 11, 2019
    1.0
    I haven't had Graeter's in several years but was given a gift card so I thought I would give this location a try. I ordered a double scoop in a cup. The two scoops were the smallest I have ever received and we're almost melted. When I told the girl scooping the ice cream how small I thought it was she just shrugged and moved on to the next customer. Long story short I'm glad I didn't waste my own money on this horrible experience. I posted a picture of the ice cream I was served. Just look for the picture with the melted ice cream in a cup. Sadly that melted cup of ice cream was $5. I would recommend you take your hard earned money and go anywhere else for ice cream. At the very least avoid this location.
  • SH
    Shawn Harris
    Oct 17, 2017
    4.0
    The experience was good
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Frequently Asked Questions About Graeter's Ice Cream

What types of pickup and delivery services does Graeter's Ice Cream in Gahanna offer?

Graeter's Ice Cream offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery services.

Where is Graeter's Ice Cream located in Gahanna?

Graeter's Ice Cream is located at 425 Beecher Rd, Gahanna, OH 43230, United States.