Dunkin'

3.9
638 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gahanna, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
361 S Hamilton Rd, Gahanna, OH
43230, United States

Hours

Reviews

3.9
638 reviews
5 stars
360
4 stars
103
3 stars
48
2 stars
33
1 star
94

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers feeling rushed and disrespected during their interactions.

Order Accuracy

Several customers reported issues with incorrect orders and poor communication regarding their requests.

Speed of Service

While some praised the fast service, others experienced long wait times, particularly during busy hours, leading to frustration.

Product Quality

Feedback on food and drink quality was mixed, with some customers enjoying fresh items while others received stale or incorrect products.
  • DS
    Devin Sea
    Jan 1, 2026
    2.0
    We received our food fairly quickly, and unfortunately, that was the best part of the experience. The inside of the restaurant was reasonably clean, but the food itself was disappointing. The donut holes were extremely hard, and I’m not sure if that was due to the Oreo pieces or the way they were prepared, but the texture was not enjoyable at all. The cheese on the hash browns tasted very odd and did not resemble real cheese—it had more of a processed, canned or tub-style flavor, which was off-putting. Customer service was also lacking. The worker was not helpful and communication was difficult, as it felt like they struggled to understand or respond to basic questions, which added to the frustration of the visit. If you are looking for a good breakfast, especially one that meets expectations for quality and service, I would not recommend going here. You’re better off choosing another place nearby.
  • KN
    Kristen Njihia
    Dec 25, 2025
    5.0
    Staff is fast, reliable and friendly.
  • AC
    alayna Crowley
    Dec 1, 2025
    5.0
    The absolute best Dunkin in all of Columbus! It is the most consistent food and coffee you can get from Dunkin! I’ve been coming here for yearsssss, I’ll drive to this one before any other in the surrounding area.
  • RG
    Richard Gross
    Nov 26, 2025
    5.0
    Great staff
  • JG
    Jacob Giles
    Oct 17, 2025
    5.0
    Something is definitely different about this location swing by and I think you’ll notice this crew running It is there for business and they mean it. This is one of the only locations I’ve ever been to for the coffee was actually hot. Mobile order was ready within two minutes of placing it Even the donuts taste fresher although I do know the backstory on the Dunkin’ Donuts. The service was so good I felt compelled to immediately write this review.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gahanna, OH?

Dunkin' in Gahanna, OH is open daily from 4:00 AM to 6:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient service.