Dunkin'

3.9
636 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gahanna, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
361 S Hamilton Rd, Gahanna, OH
43230, United States

Hours

Reviews

3.9
636 reviews
5 stars
357
4 stars
103
3 stars
49
2 stars
32
1 star
95

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported rude and rushed service, particularly at the drive-thru, leading to negative experiences.

Order Accuracy

There were frequent complaints about incorrect orders and poor communication from staff.

Speed of Service

Some customers praised the quick service, especially for mobile orders, while others experienced long wait times.

Food Quality

While some customers enjoyed fresh donuts and good coffee, others reported stale food and inconsistent quality.

Customer Experience

Overall, customer experiences varied widely, with some praising friendly staff and others citing unwelcoming attitudes.
  • JG
    Jacob Giles
    Oct 17, 2025
    5.0
    Something is definitely different about this location swing by and I think you’ll notice this crew running It is there for business and they mean it. This is one of the only locations I’ve ever been to for the coffee was actually hot. Mobile order was ready within two minutes of placing it Even the donuts taste fresher although I do know the backstory on the Dunkin’ Donuts. The service was so good I felt compelled to immediately write this review.
  • GG
    Garrett
    Aug 30, 2025
    1.0
    I made the mistake of assuming that only three people in front of me in line with a whole host of staff behind the counter meant that I could get in and out in a reasonable timeframe. Turns out they had four people working the drive-thru, so that cashier had three people helping make drinks and get orders together. The front cashier was left to do everything himself, so it was *very* slow going and when I left, the line was almost out the door. (And still no one else thought they should help out.) I finally had to give up after ten minutes in line.
  • GA
    George Ashburn
    Jul 19, 2025
    5.0
    It's the only national donut shop around here that actually gives you milk in a big glass and not a small bottle. 👍
  • AW
    A.E. WSpoon
    Jun 13, 2025
    3.0
    Not the most welcoming.
  • DY
    DJ YOND3R
    Jun 12, 2025
    5.0
    Love doughnees

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gahanna, OH?

Dunkin' in Gahanna, OH is open daily from 4:00 AM to 6:00 PM.

Does this Dunkin' location offer drive-thru service?

Yes, this Dunkin' location features a drive-thru for convenient service.