Dunkin'

4.0
485 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Gahanna, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1111 N Hamilton Rd, Gahanna, OH
43230, United States

Hours

Reviews

4.0
485 reviews
5 stars
279
4 stars
79
3 stars
48
2 stars
21
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates inconsistent customer service, with some employees being friendly while others are reported as rude or unhelpful.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and sizes, leading to frustration.

Cleanliness

The store is generally noted for being clean, although some reviews mention that tables and restrooms could be better maintained.

Food Quality

Mixed reviews on food quality; some customers enjoyed fresh donuts and good coffee, while others reported cold or poorly prepared items.

Pricing Concerns

Several customers expressed dissatisfaction with pricing, feeling that they were overcharged or that the value did not match the quality.
  • TS
    Thomas Solich
    6 days ago
    5.0
    Tori was phenomenal! Responsive, thoughtful, empathetic. Pat Gilligan should be honored for how she managed the customer experience. I will continue to go out of my way to go to this particular location.
  • CC
    Chris Calovini
    Nov 17, 2025
    4.0
    Great doughnuts.
  • TM
    Tynisha McClure
    Oct 3, 2025
    4.0
    I ordered a matcha, tasted cool. But the ice to drink recipe was crazy I took like 4 sips and the drink was gone. And I typically get Dunkin drinks so that wasn’t a normal amount of ice.
  • CF
    Charae Fidanza
    Sep 30, 2025
    3.0
    Drive thru experience. First time. Ordered sandwich and drink. Was never suggested to make it a meal....drive thru person would not reach out window to gather payment or deliver food. I was not greeted during entire process. Was very clean outside. Sandwich was greasy. I thought I was getting bacon but it was sausage. Bread was soggy. I will drive on by next time.
  • AB
    Ariel B
    Aug 29, 2025
    2.0
    Normally love this location but went there today and everything tasted good except my aunt went to warm up her bagel bites cause they were served kind of cold and not fully cooked. She warmed it up for a few seconds then opened it to let it cool off and this is what she saw. We have no idea what this is or why this one looked like that while none of the others did. What the heck is this? My aunt seems to think its a meat or something but I dont agree. Anyone have a clue what happened here??

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Gahanna, OH?

Dunkin' in Gahanna, OH is open daily from 5:00 AM to 8:00 PM.

What holiday drinks are currently available at Dunkin'?

You can enjoy the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season.