Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Customers generally praised the food, especially the pizza and subs, noting them as delicious and well-prepared.
Service Issues
Many reviews highlighted significant delays in service and order fulfillment, with complaints about staff training and management.
Customer Experience
While some customers reported friendly service, others experienced rudeness and poor communication from staff, leading to dissatisfaction.
Cleanliness
The restaurant was noted for being clean, contributing positively to the overall dining experience.
Inconsistent Performance
Several customers mentioned inconsistency in order accuracy and quality, indicating a need for improvement in operational efficiency.
KK
Krey
Jan 3, 2026
5.0
Good italian sub & chicken harvest salad. Love the apple vinegar salad dressing.
ZR
Zach Rice
Dec 14, 2025
2.0
Damn they have good food but the last 3 times they have been 30 mins plus late on pickups. Also all the kids that are working are just screaming at the top of their lungs and cussing up a storm. Good food but I’m just going to go across the street to Frankie’s for now on.
RL
Robyn Lutz
Sep 14, 2025
1.0
We arrived just before 6:30 and ordered 2 Cauliflower crust pizzas, a medium pizza and a sub. We just now received our order at 7:45. The food is delicious but we kept checking to see what the problem was because we have a 2 year old with us and though he was being very patient, it was difficult to keep him entertained. The wait time was not acceptable considering that we were the only people in the restaurant.
AD
Anna Durio
Feb 14, 2023
2.0
The heart shape pizza was very over cooked and burnt bottom!
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
Can I order Donatos Pizza through a mobile app?
Yes, you can order Donatos Pizza via their iOS app or Android app available on the Apple App Store and Google Play Store respectively.
Does Donatos Pizza accommodate families and provide seating options?
Yes, Donatos Pizza welcomes families and offers both indoor seating and outdoor seating, including high chairs for children.
Are there any nearby places where I can stop for a sweet treat before or after visiting Donatos Pizza?
Yes, nearby places include Buckeye Candy Company and Anthony-Thomas Candy Shoppes, both candy stores and bakeries where you can enjoy sweets.
What other restaurants are close to Donatos Pizza where I can explore different dining options?
Nearby restaurants include Dairy Queen for ice cream and fast food, Firehouse Subs for sandwiches, and Rusty Bucket Restaurant and Tavern for American cuisine and a bar experience.
Is there a nearby place where I can enjoy healthy drinks near Donatos Pizza?
Yes, Pulp Juice and Smoothie Bar and Pulp Juice and Smoothie Bar Gahanna are nearby smoothie and juice bars where you can enjoy healthy drinks.
How can nearby public services and schools help me when visiting Donatos Pizza?
Nearby, you’ll find Eastland-Fairfield Career and Technical Schools and Columbus Metropolitan Library - Gahanna Branch, which can be convenient landmarks or places to visit before or after dining at Donatos Pizza.
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Certified March 01, 2026Yext Knowledge Graph
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