Donatos Pizza

4.0
350 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
377 Granville Street, Gahanna, OH
43230, United States

Hours

Reviews

4.0
350 reviews
5 stars
185
4 stars
76
3 stars
27
2 stars
19
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the pizza, with many describing it as delicious and fresh.

Service Issues

Numerous reviews highlighted significant problems with service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

The restaurant was noted for being clean, contributing positively to the overall dining experience.

Staff Training

Several customers mentioned that staff appeared poorly trained, leading to confusion and mistakes in orders.

Delivery Problems

Many customers expressed dissatisfaction with delivery services, citing cold food and late arrivals.
  • KK
    Krey
    Jan 3, 2026
    5.0
    Good italian sub & chicken harvest salad. Love the apple vinegar salad dressing.
  • ZR
    Zach Rice
    Dec 14, 2025
    2.0
    Damn they have good food but the last 3 times they have been 30 mins plus late on pickups. Also all the kids that are working are just screaming at the top of their lungs and cussing up a storm. Good food but I’m just going to go across the street to Frankie’s for now on.
  • RL
    Robyn Lutz
    Sep 14, 2025
    1.0
    We arrived just before 6:30 and ordered 2 Cauliflower crust pizzas, a medium pizza and a sub. We just now received our order at 7:45. The food is delicious but we kept checking to see what the problem was because we have a 2 year old with us and though he was being very patient, it was difficult to keep him entertained. The wait time was not acceptable considering that we were the only people in the restaurant.
  • TC
    Teresa Colbert
    Aug 17, 2025
    5.0
    Nice & CLEAN
  • NY
    Nigel Young
    Aug 13, 2025
    5.0
    The mariachi beef pizza was amazing. Nice and hot. It was probably the best tasting pizza that I’ve had during my trip in Columbus, Ohio! I think the only thing that could be improved was the way the pizza (small 10 inch) was cut. It was sort of weird. Hard to really pick apart and eat, but I have that I feel like everything else is great from customer service to wait time.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the opening hours of Donatos Pizza in Gahanna?

Donatos Pizza is open from 11:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.