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Donatos Pizza

4.0
(349 reviews)

Business Details

377 Granville Street, Gahanna, OH
43230, United States
(614) 471-4111
https://www.donatos.com

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
377 Granville Street, Gahanna, OH
43230, United States

Hours

Reviews

4.0
349 reviews
5 stars
184
4 stars
76
3 stars
27
2 stars
19
1 star
43

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the food, especially the pizza and subs, noting them as delicious and well-prepared.

Service Issues

Many reviews highlighted significant delays in service and order fulfillment, with complaints about staff training and management.

Customer Experience

While some customers reported friendly service, others experienced rudeness and poor communication from staff, leading to dissatisfaction.

Cleanliness

The restaurant was noted for being clean, contributing positively to the overall dining experience.

Inconsistent Performance

Several customers mentioned inconsistency in order accuracy and quality, indicating a need for improvement in operational efficiency.
  • KK
    Krey
    Jan 3, 2026
    5.0
    Good italian sub & chicken harvest salad. Love the apple vinegar salad dressing.
  • ZR
    Zach Rice
    Dec 14, 2025
    2.0
    Damn they have good food but the last 3 times they have been 30 mins plus late on pickups. Also all the kids that are working are just screaming at the top of their lungs and cussing up a storm. Good food but I’m just going to go across the street to Frankie’s for now on.
  • RL
    Robyn Lutz
    Sep 14, 2025
    1.0
    We arrived just before 6:30 and ordered 2 Cauliflower crust pizzas, a medium pizza and a sub. We just now received our order at 7:45. The food is delicious but we kept checking to see what the problem was because we have a 2 year old with us and though he was being very patient, it was difficult to keep him entertained. The wait time was not acceptable considering that we were the only people in the restaurant.
  • AD
    Anna Durio
    Feb 14, 2023
    2.0
    The heart shape pizza was very over cooked and burnt bottom!

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.

What are the opening hours of Donatos Pizza in Gahanna?

Donatos Pizza is open from 11:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.

Brand Certified Facts from Donatos Pizza

Donatos Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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