Donatos Pizza

Reviews

• ZS

  Zach Sinclair

  Jan 17, 2026
  1.0
  My wife ordered some pizza for us and chicken for our son. Initially, they only delivered the chicken, but when we got our pizza re-delivered, the pizza tasted HEAVILY of cigarettes. Like someone hotboxed with it. I didn't believe it at first, but legitimately the pizza tasted like cigarette smoke I get it if you need to step out on a smoke break, but please don't do it in the car with someones food. My wife is pregnant and couldn't eat it at all and frankly I was not very pleased with it either. I think we're going to stick to with another location from now on. Almost a total waste of money we could've used anywhere else.
• SS

  Steve

  Dec 23, 2025
  1.0
  I would love to had told you about the food but when I arrived, I walked up to the counter and waited to be helped. They had a few orders but nothing seemed “busy” the store had two guests eating at a table other than that the only two folks I saw were in the kitchen facing me and both looked up and saw me. Didn’t say anything. Waited 3 more minutes same thing. Not a single word, so I walked out. Like really guys?
• AM

  Andrew Melnyk

  Nov 22, 2025
  2.0
  Customer service wasn't great. They were backed up for some reason, and there was 15 people on the store waiting for their orders. Instead of coming out and explaining what the issue was, the employees ignored everyone for quit some time.
• JL

  Jessica Lieber

  Nov 12, 2025
  1.0
  Called because my order which was projected to be delivered by 6:30 came at 7:15pm, cold and uncut- delivered via DoorDash despite ordering directly from the store as I had just done an hour before. During the call I heard the young man on the phone laughing and saying there was no way they didn’t cut the pizza and was subsequently told they could only do store credit since I ordered DoorDash. I did not order DoorDash- I suspect you guys are outsourcing delivery due to high volume orders. Very unprofessional that the manager sent this young kid to reiterate the information to me and then I was hung up on or the call disconnected. See the picture as proof that the pizza was UNCUT.
• FK

  Francesca Komarek

  Nov 6, 2025
  1.0
  Extra pepperoni. Look at this photo and you decide. When I pay for something, I expect to get what I pay for.

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