Dairy Queen Grill & Chill

4.1
830 reviews
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Business Details

364 Granville St, Gahanna, OH
43230-2947, United States
(614) 471-0746
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
364 Granville St, Gahanna, OH
43230-2947, United States

Hours

Reviews

4.1
830 reviews
5 stars
436
4 stars
229
3 stars
72
2 stars
32
1 star
61

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food freshness, with some customers reporting overcooked items and inconsistent quality.

Customer Service

Service quality varies; while many praise friendly staff, others report rude interactions and order mistakes.

Speed of Service

Generally fast service, especially in the drive-thru, though some customers experienced delays or issues with order accuracy.

Ice Cream Satisfaction

Ice cream is frequently praised for its taste, but there are complaints about portion sizes and consistency.
  • KC
    Katherine Cramer
    Dec 29, 2025
    3.0
    Let's start with the food grade is a D nothing tastes fresh nuggets we're extra dry. My daughter refused to eat more then one. The cones the more you pay the less you get & their leaning more often then not & then the kids either loss most of the ice cream or wear it. I have said something on more then 1 occasion & they just look at me funny. SMH
  • KK
    Katie
    Oct 29, 2025
    5.0
    Drive thru was fast & food was good. I didn't catch the name of the lady working but she gave my dog a "T-R-E-A-T" lol. which was nice, we don't do pup cups, the dairy makes my dog gassy.
  • AN
    Amber Near
    Oct 12, 2025
    4.0
    Friendly staff. Great menu options. You can even create your own blizzard flavor!
  • KH
    Kelly Hamme-Baldwin
    Sep 26, 2025
    5.0
    The Dairy Queen in Westerville is Amazing. I love it & their selections aren't necessarily geared just toward the High school/ college clientele. The Blizzards ate truly amazing at this location!
  • TB
    Terry Bourne
    Sep 22, 2025
    1.0
    When I buy a blizzard, I don’t expect the top 10% to be the flavor that I ordered and the rest of the blizzard literally be just vanilla ice cream. My local DQ in Reynoldsburg has this problem and that’s why I always drive to Gahanna but now it seems like I can’t even do that because they are doing the same thing. I guess I will start going to Graeters. Total ripoff.
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Gahanna offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

It is open Monday to Friday from 10:30 AM to 9:30 PM, Saturday from 11:00 AM to 9:30 PM, and Sunday from 11:30 AM to 9:30 PM.