Dairy Queen Grill & Chill

4.1
827 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
364 Granville St, Gahanna, OH
43230-2947, United States

Hours

Reviews

4.1
827 reviews
5 stars
435
4 stars
228
3 stars
71
2 stars
32
1 star
61

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently praised the friendly and quick service, although some reported issues with order accuracy and rude staff experiences.

Food Quality

While many enjoyed the ice cream and burgers, there were complaints about food freshness and incorrect orders.

Cleanliness

The restaurant was generally noted as clean, contributing positively to the customer experience.

Menu Variety

Customers appreciated the diverse menu options, especially the ability to create custom blizzard flavors.

Operational Hours

Several reviews mentioned inconsistencies with dining room hours and early closures, leading to customer frustration.
  • KK
    Katie
    Oct 29, 2025
    5.0
    Drive thru was fast & food was good. I didn't catch the name of the lady working but she gave my dog a "T-R-E-A-T" lol. which was nice, we don't do pup cups, the dairy makes my dog gassy.
  • AN
    Amber Near
    Oct 12, 2025
    4.0
    Friendly staff. Great menu options. You can even create your own blizzard flavor!
  • KH
    Kelly Hamme-Baldwin
    Sep 26, 2025
    5.0
    The Dairy Queen in Westerville is Amazing. I love it & their selections aren't necessarily geared just toward the High school/ college clientele. The Blizzards ate truly amazing at this location!
  • TB
    Terry Bourne
    Sep 22, 2025
    1.0
    When I buy a blizzard, I don’t expect the top 10% to be the flavor that I ordered and the rest of the blizzard literally be just vanilla ice cream. My local DQ in Reynoldsburg has this problem and that’s why I always drive to Gahanna but now it seems like I can’t even do that because they are doing the same thing. I guess I will start going to Graeters. Total ripoff.
  • AW
    Andrew Wachowiak
    Jul 22, 2025
    5.0
    This is my favorite location they had my ice cream out with in minutes the staff are very friendly 10/10 would go again

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Gahanna offer?

Dairy Queen Grill & Chill serves soft-serve ice cream, signature shakes, classic burgers, and fries.

What are the operating hours of Dairy Queen Grill & Chill?

It is open Monday to Friday from 10:30 AM to 9:30 PM, Saturday from 11:00 AM to 9:30 PM, and Sunday from 11:30 AM to 9:30 PM.