Customers frequently praised the friendly and quick service, although some reported issues with order accuracy and rude staff experiences.
Food Quality
While many enjoyed the ice cream and burgers, there were complaints about food freshness and incorrect orders.
Cleanliness
The restaurant was generally noted as clean, contributing positively to the customer experience.
Menu Variety
Customers appreciated the diverse menu options, especially the ability to create custom blizzard flavors.
Operational Hours
Several reviews mentioned inconsistencies with dining room hours and early closures, leading to customer frustration.
KK
Katie
Oct 29, 2025
5.0
Drive thru was fast & food was good. I didn't catch the name of the lady working but she gave my dog a "T-R-E-A-T" lol. which was nice, we don't do pup cups, the dairy makes my dog gassy.
AN
Amber Near
Oct 12, 2025
4.0
Friendly staff. Great menu options. You can even create your own blizzard flavor!
KH
Kelly Hamme-Baldwin
Sep 26, 2025
5.0
The Dairy Queen in Westerville is Amazing.
I love it & their selections aren't necessarily geared just toward the High school/ college clientele. The Blizzards ate truly amazing at this location!
TB
Terry Bourne
Sep 22, 2025
1.0
When I buy a blizzard, I don’t expect the top 10% to be the flavor that I ordered and the rest of the blizzard literally be just vanilla ice cream. My local DQ in Reynoldsburg has this problem and that’s why I always drive to Gahanna but now it seems like I can’t even do that because they are doing the same thing. I guess I will start going to Graeters. Total ripoff.
AW
Andrew Wachowiak
Jul 22, 2025
5.0
This is my favorite location they had my ice cream out with in minutes the staff are very friendly 10/10 would go again
What are the operating hours of Dairy Queen Grill & Chill?
It is open Monday to Friday from 10:30 AM to 9:30 PM, Saturday from 11:00 AM to 9:30 PM, and Sunday from 11:30 AM to 9:30 PM.
Does Dairy Queen Grill & Chill have a drive-thru service?
Yes, Dairy Queen Grill & Chill offers a drive-thru service for convenient ordering and pickup.
Is Dairy Queen Grill & Chill family-friendly and suitable for children?
Yes, the restaurant is family-friendly and welcomes children, with amenities like high chairs and seating.
Can I order food online or through a mobile app at Dairy Queen Grill & Chill?
Yes, you can order online via their website or download the Dairy Queen app for exclusive deals and mobile ordering.
Does Dairy Queen Grill & Chill have facilities like restrooms and seating?
Yes, the location provides seating areas and restrooms for customer convenience.
Where is Dairy Queen Grill & Chill located in Gahanna?
It is located at 364 Granville Street, Gahanna, OH 43230-2947, USA.
Are there any nearby food places I can visit along with Dairy Queen Grill & Chill?
Yes, nearby you can visit Donatos Gahanna and Firehouse Subs for pizza and sandwiches, or Panera Bread and Pulp Juice and Smoothie Bar for coffee and healthy options.
What nearby services are close to Dairy Queen Grill & Chill for healthcare needs?
Nearby healthcare services include Robinson-Brown & Associates hospital, RBA Therapy for physical and occupational therapy, Clarkson Eyecare, and Gahanna Modern Dentistry.
What local businesses near Dairy Queen Grill & Chill offer beauty and grooming services?
Nearby beauty and grooming services include Ted's Classic Cuts Barber Shop and Luras Haircrafters beauty salon.