Chipotle Mexican Grill

3.7
1009 reviews
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Business Details

95 N Hamilton Rd, Gahanna, OH
43230, United States
(614) 472-4080
https://locations.chipotle.com/oh/gahanna/95-n-hamilton-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1890
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About

Mexican Restaurant
Chipotle Gahanna is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
95 N Hamilton Rd, Gahanna, OH
43230, United States

Hours

Reviews

3.7
1,009 reviews
5 stars
447
4 stars
225
3 stars
82
2 stars
80
1 star
175

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and indifferent staff, with many experiences highlighting poor customer service and a lack of urgency.

Food Quality

The quality of food was inconsistent, with numerous complaints about cold, overcooked, or poorly prepared items, as well as issues with portion sizes.

Cleanliness

The restaurant was often described as dirty, with unclean dining areas and food prep stations, contributing to a negative dining experience.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong ingredients, particularly with online orders.

Staffing Issues

Frequent mentions of being understaffed during busy hours led to long wait times and further exacerbated service and food quality problems.
  • AB
    Anthony Bryson
    3 days ago
    5.0
    Manager and front line staff (near close on 1.9.26) were so kind and polite. Will definitely be back.
  • AM
    Anthony Mickens
    5 days ago
    5.0
    Experience Was amazing. It’s been a little little while since I’ve been to a chipotle where I was pleased with their service.. The crew did phenomenal as gentlemen on the line We’re very respectful.
  • ZM
    zha-Lohna morgan
    Jan 2, 2026
    4.0
    Good Food freshly made
  • EM
    Eric Mattey
    Jan 1, 2026
    5.0
    Staff was super helpful when I was making a bowl for my dogs. All of the staff was super pleasant. I would definitely visit this location again.
  • RA
    R A
    Dec 13, 2025
    1.0
    During my visit, the store could have been cleaner. Napkins were unavailable, utensils were limited, and there was trash near the utensil area. I also waited about five minutes to place my order while several employees were behind the counter.
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Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Gahanna offer?

Chipotle Gahanna offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with wholesome, responsibly sourced ingredients.

What are the opening hours of Chipotle Mexican Grill in Gahanna?

Chipotle Gahanna is open daily from 10:45 AM to 11:00 PM.