Brand Certified
Arby's
3.7(473 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
4727 Morse Road, Gahanna, OH
43230, United States
Certified by Arby's • Mar 01, 2026
(614) 475-4540
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/oh/gahanna/4727-morse-road/store-6605
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
3.7
473 reviews
5 stars
200
4 stars
110
3 stars
62
2 stars
22
1 star
79
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently reported issues with food being cold, poorly prepared, or incorrect orders.
Service Issues
Many reviews highlighted rude staff, long wait times, and poor customer service experiences.
Operational Problems
The location often had inconsistent hours, was frequently closed, and had issues with being understaffed.
Cleanliness
Several customers noted unsanitary conditions and a dirty environment.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
- GGGhost12115 days ago1.0They never hear you when you order at drive thru. And today my fries where upside down at the bottom of the bag and never say thank you. Love the food but made my last trip there, I'll go to Wendy's.
- MJMarty JohnsonFeb 23, 20261.0Order# 121: I initially went to the store and they sent me to another location just to find out I was at the correct location and had to go back. No sorry, just excuses, then to make matters worse they didn't have mac and cheese and I was told I have to carry everything individually because they had no bags. When I got back the food was cold. Simply a horrible experience. After talking to the Manager I now know why this was such a bad experience.
- DSDarryl Dixon (Stretch)Nov 28, 20252.0Everything was cold. I like the cherry valley one very nice and everything is always hot & fresh
- JJJayNov 5, 20251.0I went to go try out the new apple pie milkshake. Was greeted with the rudest drive-thru worker I've ever encountered. Now I don't care. I went to the Wendy's like 30 seconds down the road. Complete opposite. Drive through lady made my night a lot better after that sour encounter. I will never attempt to eat here or recommend anyone to as well Edit: the copy paste response shows how much they care... they don't
- KHKelly Hamme-BaldwinOct 30, 20255.0Excellent food for fair prices and always fresh & made to order, hot and delicious
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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