McDonald's

3.2
1205 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1801 W State St, Fremont, OH
43420, United States

Hours

Reviews

3.2
1,205 reviews
5 stars
344
4 stars
257
3 stars
222
2 stars
100
1 star
282

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, particularly in the drive-thru, with long wait times and orders taking too long to fulfill.

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, including dismissive attitudes and poor handling of customer complaints.

Food Quality

There were consistent complaints about food being served cold, improperly cooked, or missing items from orders.

Cleanliness

Several customers noted unsanitary conditions inside the restaurant, including dirty tables and a general lack of cleanliness.

Management Issues

Reviews indicated problems with management, including unhelpful responses to customer issues and instances of staff being rude to patrons.
  • TS
    Taylor Sisson
    1 day ago
    1.0
    After taking my order online they refused to fulfill the order due to changing the menu as we pulled up to the speaker. They also are unsure when a refund can take place taking almost $50 for my family to be able to have breakfast.
  • AP
    Adian Peck
    2 days ago
    1.0
    This is all we got for a “Large fry” shoulda gave me money back and gave me a medium. Never heard of a place being stingey about fries
  • EL
    Emma Lynn
    3 days ago
    1.0
    Waited 30 min for my mobile order at the speaker no other person in line the food was cold
  • SR
    Sue Reynolds
    Nov 3, 2025
    1.0
    Ordered the 10 piece nugget meal. Pop was perfect. Fries old and that picture supposed to be a medium. My 10 piece well turned out to be a 6 piece. Food was not hot and didnt even get the right amount.
  • LC
    Lavarr Carter
    Nov 3, 2025
    5.0
    I normally don’t make posts like this, but what happened today was so wild, disrespectful, and flat-out racist that I refuse to stay quiet. 🗣️❗️Today on my way to the McDonald’s down the street from my house, a man in a black truck sped up behind me while I was backing out of my own driveway. He rode my bumper all the way to McDonald’s — I’m talking inches away from hitting me. 🚗.When we got to McDonald’s, he sped around me, parked, jumped out of his truck, and immediately started yelling racial shit at me..... Then he tells me he’s the manager of that McDonald’s and that I’m “banned” from the store. Banned… for nothing that happened on McDonald’s property. Literally just because he was mad that I was Black and backed out of my driveway. 🤦🏿‍♂️When I tried to go inside to get food for my kids, he physically stopped me, told me again that I was banned, and threatened to call the police. He never did — I ended up calling the police because he refused to let me order food and kept yelling. 🚔, Even in front of the officer, he stood on his lie and still wouldn’t let me purchase anything. I have never felt so singled out, profiled, or disrespected over NOTHING. I did nothing to this man. I wasn’t rude. I didn’t cut him off. I didn’t interact with or know him at all until he approached me yelling. I was just trying to grab food for my kids. 🍟🍔💔....I don’t know if he was late to work, having a bad day, or just racist, but his behavior was completely unprofessional and unacceptable. No one should be treated like that — especially not by someone representing a business in our own neighborhood. I am filing a formal complaint with corporate and I WILL be following through. 📝 To anyone going to that McDonald’s: be careful. This is how their “manager” (Mitch or Minch) treats people.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Fremont, OH?

McDonald's in Fremont, OH is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

Yes, the McDonald's at 1801 W State St has a drive-through that operates 24/7.