McDonald's

2.9
1246 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2014 State Route 53, Fremont, OH
43420, United States

Hours

Reviews

2.9
1,246 reviews
5 stars
273
4 stars
205
3 stars
230
2 stars
158
1 star
380

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely long wait times, often exceeding 20-30 minutes for orders, even when the restaurant was not busy.

Food Quality

Many reviews mentioned cold or poorly prepared food, with complaints about old fries and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, including dirty tables, sticky floors, and unkempt bathrooms.

Staff Attitude

Feedback indicated a lack of customer service, with some employees being rude or unhelpful, and a general sense of disorganization among staff.
  • LS
    Loretta street
    Dec 23, 2025
    2.0
    Waiting way too long for order when the were only 2 of us in line at drive thru. 10 minute wait.
  • JH
    J Hendricks
    Dec 6, 2025
    5.0
    Best service and food by far. AJ in the front gives great care of the customers. This is my go to place.
  • AS
    Adam Matthews, Sr.
    Dec 2, 2025
    5.0
    I mean honestly, I'd like to say it's McDonald's and everyone already knows what to expect. Rolled through about 2PM Tuesday and the service was fast, very friendly and this is one of the 1% of McDonald's that doesn't mess up my custom order. I'm come here more often if I lived closer but really just wanted to give the crew some recognition.
  • DY
    Donald Yoast
    Dec 1, 2025
    1.0
    Nobody works the front counter and to get a refill on your beverage is virtually impossible. I loved the Christmas door chime.
  • JH
    Judith Holmes
    Nov 29, 2025
    2.0
    Shouldn't have to pull forward to a reserved spot when they are waiting on fries when there is nobody behind you at the drive thru because it looks bad on them? Not showing their true service times.

Frequently Asked Questions About McDonald's

What are the hours for dining in at McDonald's in Fremont, OH?

McDonald's in Fremont, OH is open daily from 5:00 AM to 11:00 PM for dining in.

When is the McDonald's drive-thru open?

The drive-thru is open every day from 5:00 AM to 11:00 PM.