Jimmy John's

3.7
204 reviews

About

Sandwich Restaurant

Location

Jimmy John's
2380 Sean Dr, Fremont, OH
43420, United States

Hours

Reviews

3.7
204 reviews
5 stars
97
4 stars
36
3 stars
19
2 stars
8
1 star
44

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with many experiencing rude employees, incorrect orders, and long wait times.

Food Quality

While some customers praised the freshness and taste of the sandwiches, others complained about incorrect orders and poor food quality.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty tables and unsanitary conditions in food preparation.

Staff Friendliness

Despite negative experiences, some customers noted friendly and helpful staff, particularly mentioning specific employees who provided excellent service.
  • JB
    Jeff B
    Dec 13, 2025
    5.0
    Fast service, friendly, employees, delicious fresh sub #5 Vito you can't go wrong with this one, , highly recommend this location and Jimmy Johns ranks #1 amongst franchise sub shops in my opinion.
  • LG
    Lisa Coker George
    Nov 24, 2025
    5.0
    Im loving the picklewich! I got the ham with lettuce, tomato etc, but they have other choices. The dill pickle chips were really good, not overbearing with pickle flavor. The pickle ranch was delicious.
  • TM
    TSB Moose
    Oct 17, 2025
    1.0
    I ordered at 8:22 they had about 40 mins they didn't call me or anything just refund disrespectful
  • LP
    Lisa Peppel
    Sep 26, 2025
    5.0
    Friendly service, food was excellent and we didn’t have to wait long. They were patient while my kids decided what to order. Great quick stop when driving through Ohio!
  • RP
    Ralph P
    Aug 12, 2025
    1.0
    That place was a joke. I wouldn't ever go there again. Rude employees, can't get a order correct. No accountability for sorry nasty food.when I tried calling about my order. Nothing but excuses. Word of my experience will help people not to go there. There's no excuse for there poor service.