Subway

Reviews

• BR

  Benjamin Rodgers

  Oct 18, 2025
  5.0
  Love me some Subway!!! Keep them deals coming so I can keep having a healthy weekend treat. Love my local Subway!
• AC

  Amy Cornelius

  Oct 13, 2025
  1.0
  We ordered online 10/13/2025 and the pick up times was originally 1:10 pm. The pick up times was pushed back twice so my daughter decided to go to the store to wait on it. When we arrived to the store we were told our order didn't exist. We showed the clerk and the manager where the money was deducted and the screenshot from subway.com. The store essentially said that there was no order and they would not give us the food we had already paid for. No one offered to assist us or troubleshoot what happened to the order. We used the support chat on Subway.com to try to get a refund, and it was ALL AI and also offered no resolution except to refer us back to the same store. I paid for food using a SUBWAY PLATFORM and arrived to the Subway store to be told they do not have our food or order and we were offered no assistance. It is was all a very frustrating process and experience and still never received the food we paid for. The following screenshots were provided to the local Subway store, who offered ZERO assistance and were also provided to Subway corporate who offered to have the same store follow up by email (WILD). I disputed the charge with my banking institution and have full faith they will resolve this and get my refund. BEWARE- do not order online for this SUBWAY store.
• ZH

  Zebulah Holderman

  Aug 27, 2025
  5.0
  Order online for lunch alot and the ladies at the Franklin store always make it to my satisfaction and always ready for pickup whenever I arrive
• AB

  Aidan Bolton

  Jul 20, 2025
  2.0
  Ordered with a group and ordered 4 pick up orders total 8 subs, the person we sent to pick them went in and was told one order was done and we’d have to wait for the rest which was fine but after waiting 25 mins and finally getting everything we were missing our chips half the subs were on the wrong bread, there was no meat on one on the subs and there were completely cold, we were the only ones in the store at the time and all this still happened it’s just disappointing to have such horrible service
• JT

  Jenn Turnmire

  Jun 18, 2025
  1.0
  There was a hair in my food. And the workers were rude and disrespectful

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