Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
2.9
1,535 reviews
5 stars
342
4 stars
257
3 stars
279
2 stars
192
1 star
465
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported poor service and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty facilities and unsanitary conditions.
Drive-Thru Experience
The drive-thru service was frequently criticized for being slow and inefficient, with many customers expressing frustration over long wait times.
- HHHonesty HonestlyJan 5, 20261.0They discriminate night truck drivers next to a truck stop. Bad business!!!
- OOO.SJan 4, 20261.0Don’t come here they will waste your day for just one coffee
- MMMarvinDec 22, 20255.0It's rare to come across good service nowadays. This is what I received today from this establishment and the young lady manning the drive-thru was welcoming. Cherry on top, my apple pie was made fresh. I'll visit again when passing through town.
- DLDENNEYSCUSTOMS LLCDec 10, 20251.0Manager has a problem They got my order wrong and I spent my whole lunch waiting on my food just to be wrong again.Then, she goes to tell me, will my receipt's in the bag
- KCKeith CummingsDec 5, 20252.0Fries cold service slow 🐌 and cleanesniss needs addressed
Frequently Asked Questions About McDonald's
What are the regular hours of operation for McDonald's at 6810 Franklin Lebanon Rd in Franklin, OH?
The restaurant is open from 5:00 AM to 11:00 PM every day of the week.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the McDonald's at 6810 Franklin Lebanon Rd has a drive-thru open from 4:00 AM to midnight Sunday through Wednesday, and extended to 1:00 AM Thursday through Saturday.
What delivery services does this McDonald's provide?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or through the McDonald's app available on iOS and Android.
What payment options are accepted at McDonald's in Franklin, OH?
They accept American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's offer rewards or loyalty programs?
Yes, you can earn points for free food through MyMcDonald's Rewards. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby places can help me find this McDonald's location?
Nearby you will find the Pilot Travel Center, Blue Rhino Propane Exchange, and Pizza Hut Express which can help orient you when visiting McDonald's at 6810 Franklin Lebanon Rd.
Are there other fast food options close to McDonald's on Franklin Lebanon Rd?
Yes, nearby fast food restaurants include Wendy's, Subway, Dunkin', White Castle, and Pizza Hut Express.
Can I get fuel or travel-related services near this McDonald's?
Absolutely, nearby you'll find Pilot Travel Center, several gas stations like BP, Shell, CAT Scale, and even a Pilot Electric Vehicle Charging Station, which is great for travelers in the area.
How can I use public transportation or local landmarks to get to McDonald's at Franklin Lebanon Rd?
Using nearby landmarks like Pilot Travel Center or Motel 6 can help you navigate. Also, gas stations and travel centers nearby serve as convenient reference points when visiting.