Brand Certified
McDonald's
3.0(2379 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
3570 Commerce Dr, Franklin, OH
45005, United States
Certified by McDonald's • Mar 01, 2026
(513) 424-6057
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.0
2,379 reviews
5 stars
628
4 stars
376
3 stars
458
2 stars
274
1 star
643
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, long wait times, and rude staff interactions.
Food Quality
Many reviews mentioned cold, improperly prepared, or missing food items.
Cleanliness
Numerous complaints about dirty facilities, including bathrooms and dining areas.
Customer Experience
Mixed feedback on customer service, with some praising friendly staff while others reported unprofessional behavior.
- JUJustin UreyFeb 21, 20261.0This McDonald’s sucks.
- STShane ThomasFeb 18, 20261.0"We don't do chicken for breakfast" What Kinda bullshit...
- MGMichael GaliotoFeb 16, 20265.0I got mcchiken sub max sauce. Guy was fast. Standard drive through. Fries were good!
- BNBecka NicoleJan 19, 20265.0One of the better McDonald's. Always open. Foods always fresh. Never had any issues with my order
- MOMiranda O'NealJan 9, 20261.0To the short haired RED HEADED woman that was working at 9:30pm tonight January 9, 2026, you need to quit your job if you don’t like doing it! She is so rude for no reason! She was handing our food out the window after waiting for 10 minutes, and we didn’t say anything to her but THANK YOU and as soon as our head turned to pass drinks around she started throwing straws into our car then slammed the window shut. Not to mention WE’RE MISSING items from our order. YOU applied to your position, YOU agreed to the shift your working, have some respect for your customers or find a different job. Absolutely disgusting behavior.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website