Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.2
2,366 reviews
5 stars
669
4 stars
449
3 stars
463
2 stars
248
1 star
537
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported frequent issues with incorrect orders, with some stating they received the wrong items or missing food altogether.
Service Speed
Numerous reviews highlighted slow service, particularly in the drive-thru, with long wait times and delays in receiving food.
Food Quality
Feedback on food quality was mixed; while some customers enjoyed fresh and hot meals, others complained about cold or poorly prepared food.
Staff Attitude
Customer experiences with staff varied, with some praising friendly service while others reported rudeness and unprofessional behavior.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary conditions.
- GBGerald Brecheen6 days ago1.0There is a huge issue with the person who works the second window here. They will tell you to pull over into the curbside pickup spots, even if you only ordered one thing and there’s nobody else in the drive through.
- LLLauren LDec 24, 20252.0I ordered a medium frappe. I know the size cup they come in, it’s the only thing I order from McDonalds. They handed me out a small cup and argued when I tried to ask for the medium. Honestly it’s the principle, you need to give people what they pay for and stop stealing from them.
- THTodd HeimannDec 6, 20255.0Placed a large order days ahead of time. It was hot & ready when I arrived. Staff was friendly. People frequently complain about quick service food chains. I was very happy about my experience with this one.
- GTgrace taylorNov 26, 20251.0always mess your order up, so slow… no point to use the mobile app they make you wait longer than waiting in the drive through
- MDMelody DeckNov 25, 20251.0They ever gets your order right
Frequently Asked Questions About McDonald's
What are the general operating hours of McDonald's at 1425 E Second Street, Franklin, OH?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available from 5:00 AM to 12:59 AM Monday through Wednesday and Sunday, and until 3:59 AM on Thursday through Saturday.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday; on Thursday through Saturday, it operates 24 hours.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is McDonald's located in Franklin, OH?
McDonald’s is located at 1425 E Second Street, Franklin, OH 45005, USA.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Frisch's Big Boy, El Vaquero Mexican Restaurant, Apex Towing, and another McDonald's location.
Are there any hotels near McDonald's in Franklin, OH?
Yes, Holiday Inn Express & Suites Dayton South Franklin and Econo Lodge are nearby hotels you might consider for accommodation.
What nearby banks and financial services are available near McDonald's?
Peoples Bank, Fifth Third Bank, LibertyX Bitcoin ATM, and Western Union are nearby for your banking and money transfer needs.