Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported slow service, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
There were numerous complaints about cold, stale, or poorly prepared food, with some customers expressing disappointment in the overall quality.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
Cleanliness Concerns
Several reviews mentioned cleanliness issues within the restaurant, including dirty dining areas and unsanitary conditions.
KP
Kelly Price
Feb 23, 2026
5.0
I buy their coffee, I don't eat fast food!
HR
Holly Reigle
Feb 7, 2026
4.0
The lady at the drive thru was so nice & polite! Only had 3 nuggets in one of our kids happy meals and no sauces in the bag.
VV
Vincent Vitale
Jan 31, 2026
4.0
I went to breakfast today and got me a steak egg and cheese bagel. I attempted to use my mobile rewards on the app to get a free sausage McGriddle. The app wasn’t working properly for me when I went into the store. The manager was so nice and did me a solid. She made me a sausage McGriddle anyways since the app wasn’t working! All in all a good experience and the food was great!
CL
Christopher Lykins
Jan 22, 2026
4.0
Nice and good food
NB
Nikki B
Jan 19, 2026
2.0
Nothing more disappointing than cold stale fries when you've been craving McDonald's.
What are the general operating hours of McDonald's at 1425 E Second Street, Franklin, OH?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Wednesday and Sunday, and 24 hours on Thursday through Saturday.
Does this McDonald's location offer delivery services?
Yes, delivery is available from 5:00 AM to 12:59 AM Monday through Wednesday and Sunday, and until 3:59 AM on Thursday through Saturday.
Can I use the drive-through service at this McDonald's?
Yes, the drive-through is open from 5:00 AM to 1:00 AM Monday through Wednesday and Sunday; on Thursday through Saturday, it operates 24 hours.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there any mobile apps available to order from McDonald's?
Yes, you can order through the McDonald's app available on the Apple App Store and Google Play Store.
What pickup and delivery services does this McDonald's offer?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery options.
Where is McDonald's located in Franklin, OH?
McDonald’s is located at 1425 E Second Street, Franklin, OH 45005, USA.
What nearby restaurants can I visit along with McDonald's?
Nearby restaurants include Frisch's Big Boy, El Vaquero Mexican Restaurant, Apex Towing, and another McDonald's location.
Are there any hotels near McDonald's in Franklin, OH?
Yes, Holiday Inn Express & Suites Dayton South Franklin and Econo Lodge are nearby hotels you might consider for accommodation.
What nearby banks and financial services are available near McDonald's?
Peoples Bank, Fifth Third Bank, LibertyX Bitcoin ATM, and Western Union are nearby for your banking and money transfer needs.
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