Brand Certified
Gold Star
4.0(752 reviews)
Certified by Gold Star • Mar 01, 2026
Business Details
711 E 2nd St, Franklin, OH
45005, United States
Certified by Gold Star • Mar 01, 2026
(937) 806-8410
Certified by Gold Star • Mar 01, 2026
https://locations.goldstarchili.com/oh-franklin-711-e-2nd-st-a28d626287df
Certified by Gold Star • Mar 01, 2026
About
Certified by Gold Star • Mar 01, 2026
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Certified by Gold Star • Mar 01, 2026
Hours
Certified by Gold Star • Mar 01, 2026
Reviews
4.0
752 reviews
5 stars
393
4 stars
159
3 stars
90
2 stars
34
1 star
76
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some enjoyed the chili and burgers, while others found it bland or poorly prepared.
Service Experience
Service quality varied significantly; some customers praised friendly and efficient staff, while others reported rudeness and order inaccuracies.
Cleanliness
Concerns raised about cleanliness, particularly in the dining area and bathrooms.
Pricing
Customers noted that prices can be high for the portion sizes and quality received.
Drive-Thru Efficiency
Drive-thru service received positive feedback for speed and accuracy, though some experienced long waits.
- DDDesFeb 24, 20264.0Food was good
- AGAaron GerdusFeb 21, 20262.0I love goldstar but this particular one leaves a lot to be desired. If you like waiting forever for lukewarm food this would be your place. Luckily it is still the best chili on the planet.
- JTJalen TurnerFeb 11, 20265.0The last time I got something to eat here which was a while ago, I got the burger and fries. It was pretty good. Today it was only right that I get the original cheese coneys and chili cheese fries and I am a happy camper. Drive thru was fast and the guy at the window was easy going, quick, and professional. Got to love Gold Star!!!!! ⭐
- TETheodore EganJan 29, 20265.0Despite it being a freezing cold night and the restaurant being short staffed, my order was prepared perfectly after a small wait. The food was good and hot and flavored as it should be. Staff was friendly and inviting. BOGO special was a welcome treat that can occasionally be scored if you become an online member!
- JTJessica ThompsonDec 25, 20251.0Stingy with chilli, even though I got a super 3-way there was a dallop of chilli on it.
Frequently Asked Questions About Gold Star
What type of food does Gold Star serve?
Gold Star serves Cincinnati-style chili and 100% American beef burgers crafted by hand and made to order.
Where is Gold Star located?
Gold Star is located at 711 E 2nd St, Franklin, OH 45005, USA.
What are the operating hours for Gold Star?
Gold Star is open daily from 11:00 AM to 10:00 PM.
What payment options are accepted at Gold Star?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Can I order food online from Gold Star?
Yes, you can order food online from Gold Star via their ordering website at https://order.goldstarchili.com/.
Does Gold Star offer vegetarian or vegan food options?
Yes, Gold Star is categorized as a vegan and vegetarian restaurant, so they offer suitable menu options.
How can I contact Gold Star by phone?
You can contact Gold Star at +1 937-806-8410.
What social media platforms does Gold Star use?
Gold Star is active on Facebook, Instagram (@goldstarchili), Twitter (@goldstarchili), TikTok, LinkedIn, and YouTube.
What nearby restaurants can customers visit before or after dining at Gold Star?
Nearby restaurants include Domino's Pizza and JD Legends Entertainment Complex, which also offers food and entertainment options for visitors.
Are there nearby post offices close to Gold Star for mailing needs?
Yes, multiple nearby post offices such as United States Postal Service, Post Office-Franklin, and US Post Office are conveniently located near Gold Star.
What fitness or training facilities are near Gold Star?
Nearby fitness options include Queen City Grappling Club and Tough Brother Training, ideal for customers looking for martial arts or gym activities around their visit.
Brand Certified Facts from Gold Star
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Certified March 01, 2026Yext Knowledge Graph
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