Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.3
503 reviews
5 stars
198
4 stars
62
3 stars
64
2 stars
37
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, with staff being described as rude, slow, and unhelpful.
Operational Issues
Customers frequently reported that the location was closed during posted hours, leading to frustration and disappointment.
Food Quality
Several reviews mentioned issues with food quality, including cold or improperly prepared items, contributing to a negative dining experience.
Inconsistent Experience
While some customers praised specific staff members for excellent service, many others reported consistently poor experiences, indicating a lack of training or management oversight.
- JVJohn V1 day ago1.0This place is not open
- CFChloei Fitzpatrick3 days ago1.0Drove 20 mins out of the way for dunkin to be closed. Definitely need to post a sign or tale it off Google. Its a Saturday morning right next to a truck stop, like why are the closed🤦♀️
- RWR WalecaOct 1, 20251.0This week I tried 2 separate times to get coffee at this location. And I left without purchasing anything because the wait was too long each time.
- FFFaridun FayzievSep 22, 20251.0please open on time
- PCPlum crazySep 19, 20252.0Madonna's were trying, and I thought that the customer's service wasn't up to par.Where it used to once be, there's hardly any plays on any of the glaze donuts is pretty much a dry donut, highly disappointed
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Franklin, OH?
This Dunkin' location in Franklin, OH is open daily from 6:00 AM to 4:00 PM.
Does this Dunkin' offer delivery service?
No, delivery service is currently not available at this location.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead via the Dunkin' mobile app for a fast grab and go experience at this location.
What holiday drinks are available at this Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What food and drink specialties can I find at this Dunkin'?
This location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru service at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for your convenience.
Where is this Dunkin' located specifically?
It is located at 6830 Franklin Lebanon Rd, within the Pilot Travel Center off of I-75 in Franklin, OH 45005.
How can nearby Pilot Travel Center be useful when visiting Dunkin'?
The Pilot Travel Center offers gas and convenience store services, making it easy to fuel up or grab essentials before or after your visit to Dunkin'.
Are there other dining options near Dunkin' where I can grab a meal?
Yes, nearby options include Pizza Hut Express for pizza, Subway for sandwiches, Waffle House for breakfast and brunch, McDonald's and Wendy's for fast food, and Mom's Restaurant for American cuisine.
Is there a FedEx Drop Box near this Dunkin' and how might it be useful?
Yes, there is a FedEx Drop Box nearby, which is convenient if you need to ship packages while stopping by for coffee or breakfast.