Brand Certified
Dunkin'
3.3(503 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
6830 Franklin Lebanon Rd, Franklin, OH
45005, United States
Certified by Dunkin' • Mar 01, 2026
(937) 746-4409
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Franklin, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryNot available
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.3
503 reviews
5 stars
198
4 stars
62
3 stars
64
2 stars
37
1 star
142
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported slow service, rude staff, and frequent mistakes with orders.
Inconsistent Hours
Many reviews noted that the location often opens late or closes early, leading to customer frustration.
Food Quality
Several customers expressed disappointment with the quality of food, mentioning cold or stale items.
Positive Staff Experiences
Some customers highlighted positive interactions with specific staff members, noting friendly service when the regular employees were present.
- JVJohn VJan 12, 20261.0This place is not open
- CFChloei FitzpatrickJan 10, 20261.0Drove 20 mins out of the way for dunkin to be closed. Definitely need to post a sign or tale it off Google. Its a Saturday morning right next to a truck stop, like why are the closed🤦♀️
- RWR WalecaOct 1, 20251.0This week I tried 2 separate times to get coffee at this location. And I left without purchasing anything because the wait was too long each time.
- FFFaridun FayzievSep 22, 20251.0please open on time
- PCPlum crazySep 19, 20252.0Madonna's were trying, and I thought that the customer's service wasn't up to par.Where it used to once be, there's hardly any plays on any of the glaze donuts is pretty much a dry donut, highly disappointed
Frequently Asked Questions About Dunkin'
What are the operating hours for this Dunkin' location in Franklin, OH?
This Dunkin' location in Franklin, OH is open daily from 6:00 AM to 4:00 PM.
Does this Dunkin' offer delivery service?
No, delivery service is currently not available at this location.
Can I order ahead using the Dunkin' mobile app?
Yes, you can order ahead via the Dunkin' mobile app for a fast grab and go experience at this location.
What holiday drinks are available at this Dunkin'?
Try the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher during the holiday season.
What food and drink specialties can I find at this Dunkin'?
This location specializes in espresso, coffee, donuts, breakfast sandwiches, and tea.
Is there a drive-thru service at this Dunkin' location?
Yes, this Dunkin' location features a drive-thru service for your convenience.
Where is this Dunkin' located specifically?
It is located at 6830 Franklin Lebanon Rd, within the Pilot Travel Center off of I-75 in Franklin, OH 45005.
How can nearby Pilot Travel Center be useful when visiting Dunkin'?
The Pilot Travel Center offers gas and convenience store services, making it easy to fuel up or grab essentials before or after your visit to Dunkin'.
Are there other dining options near Dunkin' where I can grab a meal?
Yes, nearby options include Pizza Hut Express for pizza, Subway for sandwiches, Waffle House for breakfast and brunch, McDonald's and Wendy's for fast food, and Mom's Restaurant for American cuisine.
Is there a FedEx Drop Box near this Dunkin' and how might it be useful?
Yes, there is a FedEx Drop Box nearby, which is convenient if you need to ship packages while stopping by for coffee or breakfast.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website