Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
559 reviews
5 stars
263
4 stars
142
3 stars
58
2 stars
29
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with complaints about cold, overcooked, or incorrect items, but some positive mentions of specific menu items.
Cleanliness
Concerns about cleanliness in the dining area and bathrooms were noted, with some customers mentioning sticky floors and dirty tables.
Ice Cream Experience
While many enjoyed the ice cream, there were complaints about missing ingredients and inconsistent quality in blizzards.
Staff Friendliness
Some customers praised friendly staff, but others reported unprofessional behavior and lack of customer service.
- JTJeff TodlesOct 26, 20254.0Me and my wife went to the findlay dairy queen for dinner a few days ago and i had the worst experience of my life in the bathroom. Their food makes my guts go for some reason so i went to use their bathroom which was very clean. but as i was absolutely destroying their porcelain throne the lights turned off. i really didn’t like the idea of making fudge with the lights off let alone wiping in the dark. So i started to crab walk out of the stall so the motion sensor would catch me but as i opened the stall door the main one swung open. me, a man, and his son all made direct eye contact while i was bent over with my pants down crab walking out of the stall. i haven’t recovered yet and I'm sure they haven’t either. The food was great and the employees are usually really nice expect for this one guy he is short stubby and has curley hair if you have him there’s a 70% chance you order is wrong. Other than that the place is amazing
- AGAshton GrayOct 23, 20251.0Went through the drive through and ordered a chicken strip basket. It took 20 minutes to get. In the window I could see 5 people all working, but none of them were working, just talking. When I got my food, I had a chicken strip basket and an extra burger which I thought was nice since I waited so long. When I got home, I opened the basket to find the wrong tenders, barely any fries, no ranch which I asked for. I then opened the burger which was drowning in ketchup. Now this is such a first world problem, but still, at least give the right tenders:(
- JOJason OliverOct 7, 20251.0I received a coupon for $3 off a 6 peice chicken strip with drink. Here is their site showing the 6 peice is $10.19 with the drink. So they charged me the exact price before the coupon they just acted like the drink wasn't part of the meal. Then I wait 10 minutes and the meal has a cold texas toast with no crispiness or butter or garlic or anything just a big peice of crap bread taking up space they could have given me more fries if they didn't feel like dicking with the toast.
- CBChase and Brittni BurnettOct 4, 20251.0Always slow, but my latest experience was absolutely terrible. Waited 5 minutes to order and then a other 35 to get 2 value meals and two kids meals. Food was not even fresh when it came out. We will not be back. I added a picture of me medium fry (no it didn't spill out in the bag)
- DDDennySep 21, 20255.0No issues, but you removed the shrimp basket from your registers and you still have product. Need to put item back on the register.
Frequently Asked Questions About Dairy Queen Grill & Chill
What types of food and treats can I find at Dairy Queen Grill & Chill in Findlay?
You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, and ice cream cakes at Dairy Queen Grill & Chill.
What are the daily operating hours for Dairy Queen Grill & Chill?
Dairy Queen Grill & Chill is open daily from 10:00 AM to 10:00 PM.
Are there any holiday hours or closures I should be aware of?
Yes, the location is closed on November 27, December 25, and January 1. On December 24, it operates from 10:00 AM to 5:00 PM, and on December 31 from 10:00 AM to 8:00 PM.
Does this Dairy Queen location have a drive-thru and seating options?
Yes, it has a drive-thru, offers indoor and outdoor seating, and provides seating accommodations such as high chairs and booster seats.
Is the Dairy Queen Grill & Chill family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers wheel-chair accessibility, and has restroom facilities.
Can I order food online for pickup at this Dairy Queen?
Yes, you can order online for pickup through their official order page at https://www.dairyqueen.com/en-us/order/pickup/n/10315/.
Does Dairy Queen Grill & Chill offer free WiFi for customers?
Yes, free WiFi is available for customers at this location.
How can the nearby Findlay City Schools Offices help families visiting Dairy Queen?
Families visiting Dairy Queen can conveniently stop by Findlay City Schools Offices, which is nearby, making this location ideal for school-related meetups or errands followed by a meal or treat.
What dining options are near Dairy Queen Grill & Chill if I want more variety?
Nearby dining options include Champs Chicken and Subway, offering chicken dishes and sandwiches respectively, providing variety around Dairy Queen.
Where can I fuel up my vehicle or grab quick convenience items near Dairy Queen?
Near Dairy Queen, you can find BellStores and Marathon Gas, which serve as convenience stores and gas stations, ideal for refueling or grabbing essentials when visiting.