McDonald's

3.5
1197 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22535 Lorain Rd, Fairview Park, OH
44126, United States

Hours

Reviews

3.5
1,197 reviews
5 stars
456
4 stars
228
3 stars
224
2 stars
96
1 star
193

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items.

Service Quality

Service was often described as slow and rude, with several customers expressing dissatisfaction with staff attitudes.

Cleanliness

The cleanliness of the bathrooms and lobby was criticized, with reports of unsanitary conditions.

Food Quality

Food quality varied, with some customers receiving cold or overcooked items, while others praised the freshness of their meals.

Customer Experience

Positive experiences were noted by some customers, particularly regarding friendly staff and quick service during certain shifts.
  • CO
    Carole Oh
    Oct 31, 2025
    1.0
    Ordered two Ranch snack wraps. It's 6:45 pm on Friday. Both had a sprinkling of lettuce and maybe 6 shreds of cheese. And if that's a piece of chicken? *See pics* It looked like a breaded cat turd. And they were just thrown in the bag. Folded in half. And there was no warmth coming from either wrap. Which means that "chicken" was sitting out for hours. Not even under the warming lamps. In the trash they both went. Disgusting!! Management: train your employees better!!!! And since when do employees that have facial hair like a beard not have to wear a hairnet on their scruffy beard?! So, gross.
  • NN
    No Name
    Oct 30, 2025
    5.0
    They messed up on my pies im glad they did that pumpkin n cream bang bang
  • KN
    Katherine Najdusak
    Oct 21, 2025
    5.0
    I had the crappiest day today...and I had some rewards on the McDonald's app so I decided to do McDelivery...but DoorDash took forever to find me a driver...McDonalds remade my food so it was fresh and hot...so even though I waited an hour for my dinner to arrive, I still had hot food, and honestly...the little things matter when you've had a crap day like I have. Thank you for remaking my food.
  • AB
    Ashleigh Bello
    Sep 28, 2025
    1.0
    The bathroom is TRIFE LIFE!!! Femine products just everywhere 🤢🤢🤮. The floors in the lobby need a whole bottle of DEGREASER AND DECKED... like with a scrub brush. If this is what the lobby and bathroom look like , I cant imagine what the kitchen area looks like. I could never eat here or spend money here.
  • BB
    Bri Bowler
    Sep 25, 2025
    1.0
    ok let me be real about tbis mcdonalds and the employes here when it comes to ordering whatever it is they are very rude & disrespectfull this mcdonalds is the worst mcdonalds to get food & drinks from there attitude sucks they take forever on making food also there food is dry hard or cod its a waste of money time to come to this mcdonads the service is slow theg always take care of drive thru and leave everyone in lobby it takes them forever to come to lobby to take orders and serve food they take a while to take care of peope and they will leave a lot of people in lobby and stand in the back worry about orders in drive thru before they take orders in lobby i dont not recommend anyone to go to this mcdonaldd this mcdonalds dont deserve suport or service while supost to be working to but they playing around got there headphones in they ears listening to music laughing throwing food messing up everyones orders and handing the wrong orders to people they rush on everything and mess up on everything they dont take there time and they never ook at the board to see what food people want and the lobby workers suck at taking orders they ess up o orders to and they over charge people they money hungry people

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 22535 Lorain Rd, Fairview Park?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until midnight (12:00 AM).

When is the drive-thru available at this McDonald's location?

The drive-thru opens at 5:00 AM and closes at 11:00 PM from Monday to Thursday and on Sunday. On Friday and Saturday, the drive-thru closes at midnight (12:00 AM).