McDonald's

3.5
1204 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
22535 Lorain Rd, Fairview Park, OH
44126, United States

Hours

Reviews

3.5
1,204 reviews
5 stars
457
4 stars
229
3 stars
225
2 stars
96
1 star
197

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and frequent order mistakes.

Food Quality

Several reviews mentioned inconsistent food quality, with complaints about cold, burnt, or improperly prepared items.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, particularly in the bathrooms and lobby areas.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and fresh food during their visits.
  • AS
    ashton spak
    Dec 17, 2025
    2.0
    Live in this city and have gone here basically my whole life, this McDonald's will not take your order if your in the lobby, only prioritizes the drive through. However when there were about 3-4 people in the drive through this morning it took over 10 minuites of sitting there for them to tell us to wait, everybody in the line was leaving. Never has the nicest workers, always have an attitude or give you mean side eyes when passing , ignoring your order, etc. People have to yell at the McDonald's workers there to actually work or take their order which is insane.
  • AA
    A Ah
    Dec 7, 2025
    3.0
    Closing the lobby at 5pm during slow days is not in fact compliant with corporate policy, nor is it just acceptable in any way. If I had done that even as a manager elsewhere I'd be terminated on the spot. Serious accountability issues with management and crew here.
  • AJ
    Allison Jeter
    Dec 6, 2025
    5.0
    The wait was shorter than I believe the W. 150th and Lorain location would be. Plus, my hash browns were piping hot!
  • JC
    J C
    Dec 6, 2025
    1.0
    Go somewhere else.
  • AP
    Abbey Pfeil
    Nov 25, 2025
    1.0
    if i could leave zero stars i would. this location is horrible. i placed and order online and my husband when to pick it up and they told me they didn’t have my order after it went through charged my account and took my points. then they proceed to tell him that i can just cancel it so now not only do i have no points, but i also have to wait for my money back. to add to that when my husband was inside waiting for the food they were all standing in the back talking and laughing so this whole process took around an hour because some employees do not know any customer service.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 22535 Lorain Rd, Fairview Park?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it stays open until midnight (12:00 AM).

When is the drive-thru available at this McDonald's location?

The drive-thru opens at 5:00 AM and closes at 11:00 PM from Monday to Thursday and on Sunday. On Friday and Saturday, the drive-thru closes at midnight (12:00 AM).