Brand Certified
Chipotle Mexican Grill
3.1(1238 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
21029 Center Ridge Rd, Fairview Park, OH
44126, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(440) 356-3109
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/oh/fairview-park/21029-center-ridge-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=723
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Rocky River is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.1
1,238 reviews
5 stars
415
4 stars
200
3 stars
106
2 stars
85
1 star
432
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported rude and unprofessional staff, with many experiences highlighting poor customer service and lack of attention to orders.
Food Availability
Frequent complaints about being out of basic menu items, leading to disappointment and frustration among customers.
Cleanliness
Multiple reviews noted unsanitary conditions in the restaurant, including dirty dining areas and food preparation spaces.
Food Quality
Customers expressed dissatisfaction with the quality of food, citing issues like undercooked rice, stale chips, and poorly prepared meals.
Management Issues
Reviews indicate significant operational mismanagement, including poor inventory control and lack of staff training.
- CVCarmine VinciforaFeb 24, 20261.0Always slow here. Could be 1 person in front of you, employees standing around and they still take their sweet time.
- PCPhilip CriswellFeb 21, 20261.0I’ve come here 3 times and all 3 times they did not have multiple things available because of poor operations management.
- EWEarl WestwayFeb 12, 20261.0If I could give zero stars, I would, this is hands-down, the most unprofessional chipotle I’ve ever been to I’ve seen over double digit workers there and claim they are understaffed and only taking online orders when I’ve seen locations have only two workers and still handling online orders and taking orders from people inside. To having queso clearly been used from the days before sitting out and still being used and running out of food items long before closing hours to the simplest request like pouring the chimichurri sauce on the burrito, which no other location has had a problem with, but yet this one does.
- EME MJan 27, 20261.0Absolutely disgusting. I asked for double meat, they were really cheap with it. Dirty all over. Employees are unprofessional.
- DTDavid ToppstonJan 18, 20265.0I assume there is a new manager here because the food is always amazing and staff very friendly. I drive by 2 other closer Chipotle location because they have been very disappointing but this location is always great.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours for Chipotle Mexican Grill in Fairview Park, OH?
Chipotle Mexican Grill in Fairview Park, OH is open daily from 10:45 AM to 11:00 PM.
What types of food does Chipotle Mexican Grill offer?
Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does this Chipotle location offer delivery and pickup services?
Yes, this Chipotle location provides both in-store pickup and delivery services.
Where is Chipotle Mexican Grill located in Fairview Park?
It is located at 21029 Center Ridge Rd, Fairview Park, OH 44126.
How can I order online from this Chipotle restaurant?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Mexican Grill in Rocky River accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering and catering delivery services.
How does Chipotle ensure the quality of its ingredients?
Chipotle follows their 'Food with Integrity' principles by sourcing ingredients from farms that use humane and sustainable practices and avoiding artificial colors, flavors, or preservatives.
Which nearby restaurants can I visit if I want different cuisines close to Chipotle Mexican Grill?
Nearby you can find Panda Express for Chinese and Asian food, Red Robin Gourmet Burgers for American cuisine, LongHorn Steakhouse for steak and bar & grill options, and various pizza places like Pizza Pan and Donatos Pizza.
Are there any convenient places near Chipotle Mexican Grill for banking or pharmacy needs?
Yes, FirstMerit Bank is nearby for banking services, and Walgreens is close for pharmacy and convenience store needs.
What local services surround Chipotle that customers might find helpful?
Around Chipotle you can find mobile phone stores like Broke Ass Phone and Verizon, beauty services including Lady Jane's Haircuts and Nails and Company, and health facilities such as Planned Parenthood Rocky River Health Center and Clarkson Eyecare.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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