Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.
Food Quality
Many reviews mentioned cold, stale, or incorrect food items, with some customers expressing dissatisfaction with the freshness and preparation of their meals.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and floors, contributing to an overall negative dining experience.
Staffing Issues
Customers indicated that the location is often understaffed, leading to poor service and long wait times, especially during busy hours.
Management Concerns
Feedback pointed to a lack of effective management, with reports of staff arguing and unprofessional behavior, suggesting a need for better oversight.
LR
Leslie Rigby
Nov 15, 2025
5.0
My niece wanted her 6th birthday party at Wendy's. We were all shocked but granted her wish. We had a great time. Food was fast, hot, and good. Dining area was clean. Staff were awesome.
JW
John Williamson
Nov 7, 2025
2.0
Went through the drive through got a salad and drink. It’s half a salad from any previous time I have gotten it. And half of it is wilting and browning.
BG
Bill Guy
Nov 4, 2025
3.0
Ate in and didn't get my order right. Ordered a double burger, cheese and mustard only but it came with everything on it... I just scraped off the extra stuff. Burger was kinda dry like it had been cooked a while ago. Baked potato was good.
CL
Charles Lewis
Oct 30, 2025
4.0
No French fries 😢
JJ
Jakeya
Oct 21, 2025
5.0
Food was good but forgot my ketchup packet and straw 😔
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairlawn, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairlawn, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (330) 668-6069.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Montrose Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairlawn, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 126 Flight Memorial Drive?
Wendy's drive-through is open daily from 6:00 AM to midnight.
Is the Montrose Wendy's location currently open for dine-in and takeout?
Yes, Montrose Wendy's is open for dine-in, drive-thru, and takeout services.
Does Wendy's at Fairlawn, OH serve breakfast?
Yes, this Wendy's location serves breakfast, including combos, sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Flight Memorial Drive?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments.
How can I place an order online or through an app for Wendy's in Fairlawn?
You can order via the Wendy's app or their website at order.wendys.com for delivery or pickup.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
What should I do if I want to provide feedback or contact this Wendy's location?
You can contact Wendy's Customer Care via their Contact page, call (330) 668-6069 for this location, or complete their Customer Satisfaction Survey online.
What nearby restaurants can I visit along with Wendy's for different dining experiences?
Nearby, you can visit Steak 'n Shake for American fare, Chick-fil-A for chicken specialties, or Panera Bread for cafe and bakery options.
Are there entertainment or recreational venues close to Wendy's in Fairlawn?
Yes, Regal Montrose Movies cinema and X-Golf Fairlawn golf course are nearby, great options to enjoy before or after your meal at Wendy's.
Which automotive services are available near Wendy's at 126 Flight Memorial Drive?
Nearby automotive services include Montrose Auto Group, Montrose Collision Center of Akron, and Montrose Auto Spa for repairs, dealerships, and car detailing.