Wendy's

3.3
1163 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
126 Flight Memorial Drive, Fairlawn, OH
44333, United States

Hours

Reviews

3.3
1,163 reviews
5 stars
375
4 stars
235
3 stars
184
2 stars
91
1 star
278

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional behavior from staff, with many experiences highlighting long wait times and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, with some customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and floors, contributing to an overall negative dining experience.

Staffing Issues

Customers indicated that the location is often understaffed, leading to poor service and long wait times, especially during busy hours.

Management Concerns

Feedback pointed to a lack of effective management, with reports of staff arguing and unprofessional behavior, suggesting a need for better oversight.
  • LR
    Leslie Rigby
    Nov 15, 2025
    5.0
    My niece wanted her 6th birthday party at Wendy's. We were all shocked but granted her wish. We had a great time. Food was fast, hot, and good. Dining area was clean. Staff were awesome.
  • JW
    John Williamson
    Nov 7, 2025
    2.0
    Went through the drive through got a salad and drink. It’s half a salad from any previous time I have gotten it. And half of it is wilting and browning.
  • BG
    Bill Guy
    Nov 4, 2025
    3.0
    Ate in and didn't get my order right. Ordered a double burger, cheese and mustard only but it came with everything on it... I just scraped off the extra stuff. Burger was kinda dry like it had been cooked a while ago. Baked potato was good.
  • CL
    Charles Lewis
    Oct 30, 2025
    4.0
    No French fries 😢
  • JJ
    Jakeya
    Oct 21, 2025
    5.0
    Food was good but forgot my ketchup packet and straw 😔

Frequently Asked Questions About Wendy's

Is Montrose Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.