Panera Bread

3.6
623 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Fairlawn is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
2855 West Market Street, Fairlawn, OH
44333, United States

Hours

Reviews

3.6
623 reviews
5 stars
257
4 stars
129
3 stars
77
2 stars
39
1 star
121

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and unhelpful staff, leading to frustration and dissatisfaction.

Food Quality

Many reviews highlighted issues with food quality, including cold meals, incorrect orders, and unsatisfactory taste.

Cleanliness

Customers frequently noted poor cleanliness standards, with dirty tables, utensils, and restrooms being a common complaint.

Staffing Problems

Several reviews mentioned inadequate staffing levels, which contributed to service delays and overall negative experiences.

Mixed Experiences

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in the dining experience.
  • NM
    Nancy Mudd
    Nov 16, 2025
    1.0
    I’m very disappointed in my experience at Panera/Fairlawn. It was NOT clean; tables needed wiped off, the restaurant floor was sticky, the entry doors needed glass cleaned. Upon leaving, i went into the restroom. It was totally unacceptable. Panera is a nice chain and typically has good menu offerings. A little soap and water is all that’s needed. I hope it improves.
  • TG
    tasty grub
    Nov 13, 2025
    1.0
    2nd visit in a row, I respectfully ask 2 different employees about the iced coffee and hear "I dont know." This is egrigious. They'll have 10 different young employees all ignore you or not care and iced coffee shouldn't be out/hidden every time at this location. Liquid sugar is out. Bathrooms stay dirty and occupied by employees on phones. Worst panera by far!
  • MK
    Melinda K
    Nov 1, 2025
    2.0
    This location has really gone downhill. I came in on a Saturday morning. There were maybe 2 or 3 people working? There was no coffee left. When I tried to ask for more the girl behind the counter was wearing ear pods and couldn’t hear me. Finally she took them out and said “what?” I said there is no more coffee and she said “well I’m making hot chocolate” and just out her ear pods back in. Ordering at the kiosk was fine but if you need help with something beyond that, don’t bother. I ended up leaving without my food or coffee and didn’t even bother to ask for a refund.
  • JD
    Jess D
    Nov 1, 2025
    1.0
    The food was cold and disgusting. The drink didn’t come out until 15 minutes after my food. So I ate my cold disgusting food with nothing to wash it down. Which was probably for the best. Because when I finally got my drink, it was disgusting as well.
  • KS
    Ken Stern
    Oct 31, 2025
    4.0
    It's a Panera bread, just like all the other Panera bread stores, what more can I say.

Frequently Asked Questions About Panera Bread

Does Panera Bread Fairlawn accept reservations?

No, Panera Bread Fairlawn does not accept reservations.

What are the delivery hours for Panera Bread Fairlawn?

Delivery is available Monday to Saturday from 6:30 AM to 9:00 PM, and Sunday from 7:00 AM to 8:00 PM.