Wendy's

3.4
1045 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
7311 Dixie Hwy, Fairfield, OH
45014, United States

Hours

Reviews

3.4
1,045 reviews
5 stars
354
4 stars
234
3 stars
164
2 stars
85
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.

Cleanliness

The restaurant's cleanliness was frequently criticized, with reports of dirty tables, floors, and restrooms.

Food Quality

Many reviews mentioned cold or poorly prepared food, including incorrect ingredients and stale items.

Management Issues

Customers expressed concerns about poor management and staffing, indicating a lack of organization and oversight.

Customer Experience

Several patrons noted a decline in their overall experience compared to previous visits, with many stating they would not return.
  • BF
    Barbara Foulk
    Oct 12, 2025
    2.0
    Didn't get the right food we order a baconator.and looked like just a cheeseburger they were rude and didn't want to help us .At one time this place was good now it's gone down hill sad.
  • DM
    Damian Manuel
    Oct 6, 2025
    5.0
    Took them a lil minute to get to me but they made up for it with the great service. S/O to the lady with the short blonde hair.
  • RW
    Rebecca Walker
    Oct 5, 2025
    2.0
    All tables dirty, spill on the floor, empty ketchup dispenser, and had to wait for someone to notice us at the front and so did several other customers. While waiting up front we looked back to see one of the workers making a drink for himself instead. They forgot key parts of our meal (including dressing for a salad) several times and we had to go back up to ask.
  • HM
    Hannah Meece
    Sep 11, 2025
    1.0
    Literally the worst location. The older lady that works there is so nasty towards everyone and practically called me stupid today because I had to come inside to pay because my husband gave me the wrong card and he had to send me a picture of his other card and I had to type in the number. She wouldn't even do it the mngr had to come help. She's so rude and needs to work somewhere else
  • AA
    Alyssa Anderson
    Sep 9, 2025
    1.0
    This is my chicken sandwich with lettuce...

Frequently Asked Questions About Wendy's

Is 614 Woodridge Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.