Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Cleanliness
The restaurant's cleanliness was frequently criticized, with reports of dirty tables, floors, and restrooms.
Food Quality
Many reviews mentioned cold or poorly prepared food, including incorrect ingredients and stale items.
Management Issues
Customers expressed concerns about poor management and staffing, indicating a lack of organization and oversight.
Customer Experience
Several patrons noted a decline in their overall experience compared to previous visits, with many stating they would not return.
BF
Barbara Foulk
Oct 12, 2025
2.0
Didn't get the right food we order a baconator.and looked like just a cheeseburger they were rude and didn't want to help us .At one time this place was good now it's gone down hill sad.
DM
Damian Manuel
Oct 6, 2025
5.0
Took them a lil minute to get to me but they made up for it with the great service. S/O to the lady with the short blonde hair.
RW
Rebecca Walker
Oct 5, 2025
2.0
All tables dirty, spill on the floor, empty ketchup dispenser, and had to wait for someone to notice us at the front and so did several other customers. While waiting up front we looked back to see one of the workers making a drink for himself instead. They forgot key parts of our meal (including dressing for a salad) several times and we had to go back up to ask.
HM
Hannah Meece
Sep 11, 2025
1.0
Literally the worst location. The older lady that works there is so nasty towards everyone and practically called me stupid today because I had to come inside to pay because my husband gave me the wrong card and he had to send me a picture of his other card and I had to type in the number. She wouldn't even do it the mngr had to come help. She's so rude and needs to work somewhere else
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Fairfield, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Fairfield, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (513) 957-5725.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does 614 Woodridge Wendy’s serve breakfast?
Yes, this Wendy’s location in Fairfield, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 7311 Dixie Hwy, Fairfield serve breakfast?
Yes, this location serves breakfast with options including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app available on the Apple App Store or online at order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer delivery and takeout options?
Yes, delivery and takeout are available here, and you can check delivery availability or place orders via the app or website.
How can I provide feedback or contact the Wendy's at 7311 Dixie Hwy?
You can contact the Customer Care team via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (513) 957-5725.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include another Wendy's and Burger King, which can be convenient alternatives if this location is busy or closed.
What nearby places can I visit after dining at Wendy's?
You can visit local spots like Tiny Bistro for American dining, Rumba Bar for nightlife, or explore antique stores such as Ohio Valley Antique Mall and Liberty Fair.
Is there convenient access to transportation or amenities near Wendy's?
Yes, a LibertyX Bitcoin ATM and Speedway gas station are nearby, offering convenient services for customers in the area.
Does Wendy's offer nutrition and allergen information for its menu items?
Yes, nutrition and allergen details can be accessed via the Wendy's website, mobile app, and in-restaurant nutrition posters, with staff available to assist.