Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many reviews highlighted issues with food quality, including cold items, incorrect ingredients, and unsatisfactory preparation.
Cleanliness
Customers frequently noted poor cleanliness in the dining area and restrooms, with reports of dirty tables and floors.
Management Concerns
Several reviews pointed to poor management practices, including untrained staff and lack of responsiveness to customer complaints.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals when service was prompt.
BF
brian faupel
5 days ago
4.0
Food was good. Waited a little longer than I would have liked but the people were nice.
DR
David Rogers
Dec 22, 2025
2.0
Spend a lot at Wendy’s. Typically get their Baconator with no bun or their triple with bacon. And I ordered a double bacon order and there were no bacon on it. I had to come back into the store and get bacon on it and they gave me little pieces of scrap bacon totally disappointed.
BB
BAM!
Dec 21, 2025
4.0
Always go drive thru, don't typically review fast food because it's generally all the same. I have to say these folks don't mess around. Service is fast, even if during lunch rush, solid service and food is always hot. 'Preciate it!
AS
A S
Dec 16, 2025
4.0
This location has always been pleasant and easy to deal with. AVOID the Northland location, ugly attitude and untrained
ES
Ella Smith
Dec 15, 2025
2.0
I went there for lunch and ordered the $8 JBC meal. I had to wait at the speaker longer than I should have, and then at the window was at least 5 minutes. I just work right around the corner so my food shouldn't have been cold. Not a good lunch this time.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for drive-thru service at this Wendy's location?
The drive-thru is open daily from 6:30 AM to 1:00 AM.
Does the Wendy's at 7311 Dixie Hwy, Fairfield serve breakfast?
Yes, this location serves breakfast with options including breakfast combos, croissants, biscuits, classic sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order through the Wendy's app available on the Apple App Store or online at order.wendys.com.
What payment methods are accepted at this Wendy's?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
Does this Wendy's location offer delivery and takeout options?
Yes, delivery and takeout are available here, and you can check delivery availability or place orders via the app or website.
How can I provide feedback or contact the Wendy's at 7311 Dixie Hwy?
You can contact the Customer Care team via live chat or phone at 888-624-8140, fill out the customer satisfaction survey online, or call the location directly at (513) 957-5725.
Are there other fast food restaurants near this Wendy's?
Yes, nearby fast food options include another Wendy's and Burger King, which can be convenient alternatives if this location is busy or closed.
What nearby places can I visit after dining at Wendy's?
You can visit local spots like Tiny Bistro for American dining, Rumba Bar for nightlife, or explore antique stores such as Ohio Valley Antique Mall and Liberty Fair.
Is there convenient access to transportation or amenities near Wendy's?
Yes, a LibertyX Bitcoin ATM and Speedway gas station are nearby, offering convenient services for customers in the area.
Does Wendy's offer nutrition and allergen information for its menu items?
Yes, nutrition and allergen details can be accessed via the Wendy's website, mobile app, and in-restaurant nutrition posters, with staff available to assist.