At Wendy’s in Fairfield, OH we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Fairfield, OH hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Many customers reported rude or unhelpful staff, particularly at the drive-thru and front counter.
Food Quality
There were mixed reviews on food quality, with some praising fresh and hot meals while others complained about cold or incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, affecting overall customer experience.
Service Speed
While some customers appreciated fast service, others experienced long wait times and poor order accuracy.
RL
rosita lemus
2 days ago
1.0
The older gentleman taking our money was rude.
JH
Jon X Hitch
Feb 22, 2026
5.0
Friendly window dude ☺
JS
Josie Shockley
Feb 12, 2026
1.0
Pulling up to the speaker we weren’t greeted very nicely, whom ever took the order was rude and Blunt. We then pull to the window and not one hair net in site, meanwhile she’s holding all three frostys against her body. I just found the whole interaction to be rude and almost didn’t give my business.
UR
Uziel Ruiz
Jan 29, 2026
1.0
Order here and the African-American person very rude the truth if he doesn't want to work better not work, And the food nc they made him that tasted terrible
MN
Michala Nunn
Jan 15, 2026
1.0
So there's a young dark sinned girl who works the front counter. She's very rude. I go to lunch there quite often, and everytime, shes been rude. She doesn't greet anyone, she doesn't respond when you say thank you. And God forbid you ask for something. She acts like its a problem, but thats her job. I was just in there, my husband ordered an extra BBQ sauce and they forgot to put it in there. So he said, I ordered an extra BBQ. And she gave him the dirtiest look. And as I was walking out, she was giving me a dirty look as well. Even after I said thank you, have a nice day. People like that shouldn't work in the public. Needless to say, ill be calling the manager and or corporate.