Pizza Hut

3.6
387 reviews
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Business Details

5245 Pleasant Avenue, Fairfield, OH
45014, United States
(513) 829-0500
https://locations.pizzahut.com/oh/fairfield/5245-pleasant-avenue
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About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery Service
Find your nearby Pizza Hut® at 5245 Pleasant Avenue in Fairfield, OH. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
5245 Pleasant Avenue, Fairfield, OH
45014, United States

Hours

Reviews

3.6
387 reviews
5 stars
169
4 stars
78
3 stars
36
2 stars
25
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported poor service, including long wait times, unresponsive staff, and difficulty reaching the store by phone.

Food Quality

Numerous reviews highlighted declining food quality, with complaints about burnt pizzas, incorrect orders, and missing toppings.

Management Concerns

Several customers noted that the location has deteriorated under new management, with a lack of cleanliness and poor staff morale.

Delivery Problems

Customers frequently experienced issues with late deliveries, incorrect orders, and unresponsive customer service regarding delivery inquiries.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for their excellent service and noted that the food was good on occasion.
  • SN
    Susan N.
    Nov 12, 2025
    3.0
    Didn't like the pizza ,had a funny taste to it, They changed something, don't like it.
  • JS
    Joseph Sexton
    Nov 5, 2025
    1.0
    They do not have their own delivery drivers. They have to outsource to DoorDash. After two different delivery drivers have been assigned we still have no pizza. Now we have to figure out how to get a refund and nobody answers the phone. We will never order Pizza Hut again.
  • SG
    Stephen is good
    Oct 21, 2025
    1.0
    I ordered a personal pan cheese pizza and there was no cheese on the pizza. I called to get the order replaced and they refused to replace my order for delivery.
  • BI
    Brian “Brian Meeks II” Meeks II
    Oct 4, 2025
    1.0
    HORRIBLY RAN BUSINESS. Ordered today at 12 on the phone and the person who took my order didnt verify the address. They use doordash to deliver and of course food never showed. Called them to get refund and I was told to call after 5 to get a manager. Called at 5 and manager is late. Called after 6 only the GM can refund my money. They offered credit but after my experience I want nothing to do with the business. Please dont waster your time .
  • CJ
    C J
    Sep 17, 2025
    2.0
    Pizza was so disappointing. I used to love the Pizza Hut on Pleasant ave. I guess they are under new ownership now. The Pizza does not taste the same at all.
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Frequently Asked Questions About Pizza Hut

Where is Pizza Hut located in Fairfield, OH?

Pizza Hut is located at 5245 Pleasant Avenue, Fairfield, OH 45014.

What are the opening hours for Pizza Hut delivery in Fairfield?

Delivery is available Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and Friday to Saturday from 11:00 AM to 11:00 PM.