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Papa Johns Pizza

3.1
(346 reviews)

Business Details

5330 Dixie Highway, Fairfield, OH
45014, United States
(513) 858-7272

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Fairfield, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Fairfield pizza for any occasion. Call us for pizza delivery in Fairfield or stop by 5330 Dixie Highway for carryout to order the best pizza in Fairfield, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
5330 Dixie Highway, Fairfield, OH
45014, United States

Hours

Reviews

3.1
346 reviews
5 stars
131
4 stars
46
3 stars
29
2 stars
21
1 star
119

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, unhelpful managers, and difficulty reaching the store by phone.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and pizzas not made as requested.

Delivery Issues

Customers frequently experienced long wait times for delivery, with some orders taking over two hours to arrive.

Food Quality

Several reviews mentioned inconsistent food quality, including cold pizzas, undercooked items, and poorly prepared orders.

Staff Behavior

Multiple reviews noted unprofessional behavior from staff, including disrespectful interactions and lack of sanitation practices.
  • RW
    Royce Warren
    3 days ago
    1.0
    Horrible I want my money back something shady going on when you can't get a receipt from your order, staff was rude and no customer service at all... no wonder why I stopped spending money and energy with this Franchise...
  • JA
    Joseph Aiken
    Feb 17, 2026
    1.0
    Ordered ahead for 6:30 delivery for a birthday party. Pizza wasn’t ready til almost 7 and was just sitting there waiting for a Door Dash driver - had to go pick it up ourselves. Garbage service garbage location
  • SG
    Sara Gonzales
    Jan 24, 2026
    1.0
    I was waiting for my pizza when an employee made a mistake. Another employee reacted angrily and used inappropriate language toward her. I found this unprofessional.
  • KW
    Kristina Waters
    Jan 20, 2026
    2.0
    I've tried calling multiple time and no one ever answered even waiting on the line over 10mins. I tried emailing it says the order number isnt correct? We ordered delivery through the website but doordash delivered. We were missing the cheese bread. I stopped the dasher before she left and she said she didn't have it. There should be away to contact the store that you can get through to especially when you pay delivery.
  • NH
    Nathan Humfleet
    Dec 27, 2025
    1.0
    Terrible customer service at this location. Pizza is cut wrong, manager is rude to customers and employees. If you call with a complaint they will black list your number.

Frequently Asked Questions About Papa Johns Pizza

What are the delivery hours for Papa Johns Pizza in Fairfield, OH?

Papa Johns Pizza delivers from 10:00 AM to 12:30 AM Monday through Thursday, extends to 1:30 AM on Fridays and Saturdays, and operates from 11:00 AM to 11:30 PM on Sundays.

What are the takeout hours at Papa Johns Pizza in Fairfield?

Takeout is available from 10:00 AM to 12:10 AM Monday through Thursday, until 1:10 AM on Fridays and Saturdays, and from 11:00 AM to 11:10 PM on Sundays.

Brand Certified Facts from Papa Johns Pizza

Papa Johns Pizza partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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