McDonald's

3.5
1839 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5800 Boymel Rd, Fairfield, OH
45014, United States

Hours

Reviews

3.5
1,839 reviews
5 stars
673
4 stars
364
3 stars
331
2 stars
161
1 star
310

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising friendly staff while others reported rude interactions and poor handling of orders.

Food Quality

Inconsistent food quality noted, with some customers receiving cold or incorrect orders, while others enjoyed hot and fresh meals.

Cleanliness

Several customers highlighted the cleanliness of the restaurant, particularly the restrooms, as a positive aspect.

Order Accuracy

Frequent issues with order accuracy reported, including missing items and incorrect orders, leading to customer frustration.

Speed of Service

Service speed varied, with some customers experiencing quick service while others faced long wait times.
  • SM
    Sean Machado
    Dec 21, 2025
    3.0
    Last time I ordered coffee there was no option for Splenda in the app. Sometimes it's there, sometimes not.
  • TW
    Tangie Welton
    Dec 10, 2025
    5.0
    Food was nice and hot. I really don’t like heating up my French Fries up in a microwave or air fryer
  • PD
    pamela day
    Dec 9, 2025
    3.0
    I use this McDonalds frequently and rarely have issues. Today I ordered off the App and had my daughter go to pickup. My daughter comes home with no food starting I didn’t pay for it but the app clearly states I did. (Mind you the order was made and sitting to be picked up) I call and the manager said the app is not connected to the store and I can cancel my order on the app and it will refund my money. WRONG… I was unable to cancel my order as it was already made!! And per the fine print on the app it is a direct purchase from the store that is being ordered from. Disappointed in the customer service. So it cost me $15 to learn not to use the app.
  • DM
    Daniel Mccarthy
    Dec 7, 2025
    3.0
    Only gi there fir the McRib every year
  • MG
    Max G
    Nov 27, 2025
    5.0
    Under good management. They are in Mc Donalds standarts with one plus!!! THEY KEEP THE RESTURANT SUPER CLEAN I LIKE IT. The sandiwich was delicious. The decoration was great and the customer service was awesome. So basically they are great come and eat safe here.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5800 Boymel Rd, Fairfield, OH?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Saturday, and from 6:00 AM to 11:00 PM on Sunday.

What are the drive-thru hours for this McDonald's location?

Drive-thru service is available from 4:00 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.