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McDonald's

3.7
(1444 reviews)

Business Details

563 Nilles Rd, Fairfield, OH
45014, United States
(513) 829-6008
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
563 Nilles Rd, Fairfield, OH
45014, United States

Hours

Reviews

3.7
1,444 reviews
5 stars
587
4 stars
317
3 stars
217
2 stars
98
1 star
225

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, particularly during peak hours.

Food Quality

While some customers enjoyed the food, many complained about cold or improperly prepared items, with several mentioning issues with specific menu items.

Inconsistent Experience

The quality of service and food varied significantly between visits, with some praising the morning crew while others had negative experiences during lunch and dinner.

Customer Service

Many reviews highlighted poor customer service, including unprofessional behavior from staff and lack of acknowledgment during orders.
  • AC
    Angie C
    Feb 22, 2026
    5.0
    Awesome deals. Quick service. Good food quality. Ample parking.
  • DJ
    Devin Jorgensen
    Feb 19, 2026
    1.0
    You would think if you have a bunch of people at the counter, you would stop talking to your coworkers and get off your phone. Literally crazy to wait so long for a coffee and then messing up the food.
  • ZF
    Z F
    Feb 9, 2026
    1.0
    This location has fallen off tremendously just recently I tried to go to the drive-through x2 both occasions sat several mins to order only for the drive thru worker to take the car that just pulled up order . Just doesn’t feel like a coincidence happening more than once and mind you they have a camera at the menu….. won’t be back
  • BE
    Bee E
    Jan 19, 2026
    1.0
    For the life of me, I don’t understand why I was turned away when trying to order lunch just a few minutes before it was officially served. Sometimes I’ll come closer to lunch since Lunch starts at 11:00 a.m. but, I get the same response every time. Today, I pulled into the drive-thru at 10:25 a.m. and asked if I could place my lunch order and wait for it to be cooked. Instead of taking my order, I was turned away By the young lady over the intercom unpleasant attitude. Rather than accommodating a customer willing to wait, they chose to lose potential business. I took my money elsewhere and went to Wendy’s, where they had no problem serving me lunch at 10:36 a.m. Management should seriously reconsider this policy. Other establishments such as Chic fil a has no problem accommodating their customers before lunchtime and it keeps customers loyalty.
  • EE
    Esther Espinosa
    Dec 30, 2025
    4.0
    I asked for it without onions and they still put them in, but the frappe was very well prepared and the service was just okay.

Frequently Asked Questions About McDonald's

What are the opening hours for McDonald's at 563 Nilles Rd, Fairfield, OH?

McDonald's at 563 Nilles Rd, Fairfield, OH is open daily from 4:00 AM to midnight for in-store and drive-through service.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through open every day from 4:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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