Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.0
725 reviews
5 stars
377
4 stars
160
3 stars
87
2 stars
25
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including incorrect orders, rude staff, and lack of attention from waitstaff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold food, incorrect orders, and insufficient portions.
Cleanliness
Several customers noted unsanitary conditions, including dirty tables and unprofessional behavior from staff.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly enjoying specific menu items like burgers and coneys.
- LSLora SauerDec 28, 20251.0Waited a good 10 minutes for a single bacon cheeseburger and a double bacon cheeseburger. Got home and I ate the fries first before they got cold. The bacon was not cooked so I pulled it off. Took one bite of my single burger and it was not even cooked. It was completely pink inside. This Fairfield Gold Star is terrible. Will not eat here again...
- GHGary HopkinsDec 25, 20251.0Everytime I go to this location, they screw my order up. I waited for over an hour at the drive thru and they did not give me cheese for my 3-way and they put hot dogs on my chili cheese sandwiches. I do not recommend this location, go to the Ross store.
- BBbernni801Dec 17, 20251.0Don't do it. They are inconsistent. It isn't even worth it. I have to go in to make sure the order is right every single time. If you get a chili sandwich with or without cheese. You will literally get a speckle of chili. Like they use a teaspoon. I had to purchase an additional chili to put on the bun. Do not recommend.
- KGKevin GoinsDec 10, 20255.0I went through the drive through
- EYEvelyn YoungDec 8, 20252.0The 2 inexperience high school age order takers couldn't get the order right after my repeating 3 times and almost screwed my order up.this the 2nd time. They stood there and laughed in my face. They argued the order with me. The car in front of me , their order had been screwed and they were in the line for the second time to get it correct. They don't listen at all and then blame the customer. They disrespectectedme big time. I'm 72 yrs old very capable minded, I don't need this. They tried to make me out crazy. I will go out of my way to go to another store. But you need to talk to their .mgr and the need to be told not ti treat your customers this way.
Frequently Asked Questions About Gold Star
What type of food does Gold Star serve?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order.
What are the operating hours for Gold Star in Fairfield, OH?
Gold Star is open every day from 11:00 AM to 11:00 PM.
Where is Gold Star located?
Gold Star is located at 470 Nilles Rd, Fairfield, OH 45014, United States.
Can I order food online from Gold Star?
Yes, you can order food online at https://order.goldstarchili.com/
What payment options does Gold Star accept?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Gold Star have a presence on social media?
Yes, Gold Star is on Facebook, Instagram (@goldstarchili), Twitter (@goldstarchili), TikTok, LinkedIn, and YouTube.
What nearby restaurants can I visit around Gold Star in Fairfield?
Nearby restaurants include Captain D's (seafood), Sushi House (sushi), Richards Pizza (Italian), Arby's (fast food sandwiches), and Bull Shots Tavern (bar and pub).
Are there any nearby places to grab coffee or donuts near Gold Star?
Yes, Dunkin' is a nearby coffee shop offering coffee, donuts, and smoothies close to Gold Star.
Where can I get gas or automotive services near Gold Star?
Nearby automotive and gas stations include Sunoco, Ameristop Food Marts, Jeff Pohlman Tire & Auto Service, Mr. Tire Auto Service Centers, Pfefferle Tire and Automotive, Pfefferle Quick Lube, and Monro Auto Service and Tire Centers.
Is Gold Star suitable for families and those seeking vegetarian or vegan options?
Yes, Gold Star is categorized as a Family Restaurant, Vegan Restaurant, and Vegetarian Restaurant, making it suitable for families and those with special dietary preferences.