Business Details
About
Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.
Location
Hours
Reviews
4.0
717 reviews
5 stars
373
4 stars
160
3 stars
87
2 stars
24
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold food, soggy buns, and incorrect toppings.
Cleanliness
Several customers noted dirty tables and unsanitary conditions in the restaurant.
Positive Experiences
Some customers praised the food and service, highlighting good experiences with specific menu items.
Management Concerns
Feedback indicated a lack of effective management and leadership, contributing to poor service and staff behavior.
- BCBryson ChitwoodNov 8, 20251.0They tried to deny a legal service talk. I do not recommend eating here. The staffing is terrible. I would give them zero stars on everything, but the owner himself was the one giving the problem with the service Dog and the manager. The other staff was nice. just not the owner and the manager.
- TATayley AsherOct 30, 20255.0Everone is so nice there. Food was fresh
- JLJoe LoudermilkSep 19, 20252.0Every time I get carry out my order is missing something from hot sauce that I ask for to cheese for 3way please start Double checking it Frustrating
- KJKathleen JenkinsSep 10, 20255.0Tasted like "home"
- MBMike BoyleAug 26, 20251.0Something about the sauce that just doesn't taste right.
Frequently Asked Questions About Gold Star
What type of food does Gold Star serve?
Gold Star serves small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers made to order.
What are the operating hours for Gold Star in Fairfield, OH?
Gold Star is open every day from 11:00 AM to 11:00 PM.
Where is Gold Star located?
Gold Star is located at 470 Nilles Rd, Fairfield, OH 45014, United States.
Can I order food online from Gold Star?
Yes, you can order food online at https://order.goldstarchili.com/
What payment options does Gold Star accept?
Gold Star accepts American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, Samsung Pay, and Visa.
Does Gold Star have a presence on social media?
Yes, Gold Star is on Facebook, Instagram (@goldstarchili), Twitter (@goldstarchili), TikTok, LinkedIn, and YouTube.
What nearby restaurants can I visit around Gold Star in Fairfield?
Nearby restaurants include Captain D's (seafood), Sushi House (sushi), Richards Pizza (Italian), Arby's (fast food sandwiches), and Bull Shots Tavern (bar and pub).
Are there any nearby places to grab coffee or donuts near Gold Star?
Yes, Dunkin' is a nearby coffee shop offering coffee, donuts, and smoothies close to Gold Star.
Where can I get gas or automotive services near Gold Star?
Nearby automotive and gas stations include Sunoco, Ameristop Food Marts, Jeff Pohlman Tire & Auto Service, Mr. Tire Auto Service Centers, Pfefferle Tire and Automotive, Pfefferle Quick Lube, and Monro Auto Service and Tire Centers.
Is Gold Star suitable for families and those seeking vegetarian or vegan options?
Yes, Gold Star is categorized as a Family Restaurant, Vegan Restaurant, and Vegetarian Restaurant, making it suitable for families and those with special dietary preferences.