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Dunkin'

3.1
(196 reviews)

Business Details

6315 S Gilmore Rd, Fairfield, OH
45014, United States
(513) 744-6880
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Fairfield, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
6315 S Gilmore Rd, Fairfield, OH
45014, United States

Hours

Reviews

3.1
196 reviews
5 stars
76
4 stars
21
3 stars
15
2 stars
13
1 star
71

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Many reviews highlighted issues with food quality, including stale donuts, burnt items, and incorrect drink preparations.

Staff Attitude

Several customers noted unprofessional behavior from staff, including being ignored, combative interactions, and lack of training.

Inconsistent Experience

Customers experienced significant variability in service and product quality, with some praising individual employees while others reported consistently negative experiences.

Management Issues

Feedback indicated a decline in service quality since a previous manager left, suggesting a need for better management and staff training.
  • MM
    Matt
    3 days ago
    1.0
    I would drive miles away before ever coming to this location. I've never had a poor experience at Dunkin before. I was hesitant to go to this location due to the 3.1 star rating at the time. It was to say the least, disgusting. I could tell they do not thoroughly wash their equipment. The hash browns tasted like dish soap. Their coffee tasted just as bad. The drive thru window was very dirty. I could also tell there was no leadership there. There were only a bunch of young kids. One handed us someone else's food (unfortunately all of the food was terrible not just the free food), another was on her phone, but there was one that was polite as handing us our coffee. I would completely avoid this location until they figure it out. The person that owns this location has to be losing money left and right. It's sad to see. All they probably need is some guidance and some hard work. It would turn this place around. Good luck to the people knowing they are losing money. Either they don't care or they can't figure out why., either way it's horrible.
  • BB
    Brianna Bush
    Feb 20, 2026
    1.0
    I have been to plenty of Dunkin’s around the city but This is the worst Dunkin I have EVER been too. The service is awful they are always forgetting something and the manager is just as rude as her staff! Corporate did absolutely nothing either. So hopefully this review helps others
  • TO
    Tory O'Brien
    Feb 17, 2026
    2.0
    Please stir sugar so it dissolves! Nothing ruins it more than a sip of sugar ! 🤮
  • RC
    Ronald Clary
    Feb 14, 2026
    3.0
    Clean but there were 5 people working and not one greeted us. We were not helped until we went to the counter.
  • RA
    Raju Aryal
    Feb 8, 2026
    1.0
    I am Dasher and I have a pickup order , I was there 5:30 am and doors says open at 5 am there was people inside I went to drive thru waited but no one answered and I called the store no answering, finally one employee came and she is been so rude and told me we don’t do DoorDash on Drive thru and our store is not open I was asking her but she closed windows as well

Frequently Asked Questions About Dunkin'

What are the opening hours for Dunkin' in Fairfield, OH?

Dunkin' in Fairfield, OH is open from 4:00 AM to 7:00 PM Monday through Saturday, and from 5:00 AM to 7:00 PM on Sundays.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers delivery and curbside pickup services. You can order ahead using the mobile app for a fast grab and go experience.

Brand Certified Facts from Dunkin'

Dunkin' partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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